Job Description

FUN TOWN RV FORT WORTH, THE LARGEST RV CHAIN IN TEXAS, IS LOOKING FOR PROFESSIONAL, ENTHUSIASTIC, PASSIONATE CUSTOMER SERVICE OPERATORS.

THE IDEAL CANDIDATE MUST HAVE A PLEASANT AND OUTGOING PERSONALITY, BE A CREATIVE THINKER AND PROBLEM SOLVER, AND WORK WELL UNDER PRESSURE. MUST BE CUSTOMER SERVICE ORIENTED, HAVE GREAT COMMUNICATION SKILLS, AND ALWAYS MAINTAIN A PROFESSIONAL IMAGE. THE PRIMARY DUTIES AND RESPONSIBILITIES FOR THIS POSITION INCLUDE THE FOLLOWING BUT OTHERS CAN BE ASSIGNED AS NEEDED:

CONTACTING AND COMMUNICATING WITH CUSTOMERS TO IDENTIFY RV NEEDS. PURSUE ALL AVENUES TO GENERATE SALES. ASSIST CUSTOMERS THROUGH THE ENTIRE BUYING EXPERIENCE VIA TELEPHONE OR EMAIL. MAINTAIN REGULAR FOLLOW-UP WITH PROSPECTIVE AND CURRENT CLIENTS. KNOW OUR PRODUCT AS WELL AS THE COMPETITION. ABILITY TO BUILD VALUE IN OUR PRODUCT. MAINTAIN REGULAR FOLLOW-UP WITH PROSPECTIVE AND CURRENT CLIENTS. COMPLETE DAILY TASKS SET FORTH BY UPPER MANAGEMENT. ASSIST THE COMMUNICATIONS DEPARTMENT AS NEEDED. MAINTAIN A SAFE AND CLEAN WORK AREA FOR CUSTOMERS AND COWORKERS. WORK CLOSELY WITH OUR SALES PROFESSIONALS. SUPPLIES INFORMATION TO CALLERS AND RECORDS MESSAGES. ANSWER INCOMING CALLS, GREETING CALLERS, PROVIDING INFORMATION, TRANSFERRING CALLS OR TAKING MESSAGES AS NECESSARY. PAGE INDIVIDUALS TO INFORM THEM OF TELEPHONE CALLS, USING PAGING OR INTEROFFICE COMMUNICATION EQUIPMENT. PERFORM CLERICAL DUTIES, SUCH AS TYPING, PROOFREADING, ACCEPTING ORDERS, SCHEDULING SALES APPOINTMENTS. OPERATES A PAGING SYSTEM TO RELAY IN-HOUSE ANNOUNCEMENTS OR CALL INDIVIDUALS TO PHONE. OTHER DUTIES AS ASSIGNED.

REQUIREMENTS: HIGH SCHOOL DIPLOMA OR GENERAL EDUCATION DEGREE (GED); OR ONE TO THREE MONTHS RELATED EXPERIENCE AND/OR TRAINING; OR EQUIVALENT COMBINATION OF EDUCATION AND EXPERIENCE. 2+ YEARS OF SALES AND CUSTOMER SERVICE EXPERIENCE. ENTREPRENEURIAL MIND-SET, ACHIEVEMENT AND GOAL-ORIENTED. SHARE THE COMPANY'S COMMITMENT TO CUSTOMER SATISFACTION. ABILITY TO WORK INDEPENDENTLY AND AS PART OF A TEAM. EXCELLENT COMMUNICATION SKILLS AND CUSTOMER SERVICE SKILLS. CAPABLE OF EFFICIENT PLANNING AND ORGANIZING. PLEASANT AND PROFESSIONAL PHONE ETIQUETTE AND EXCELLENT COMMUNICATION SKILLS. COMPUTER SKILLS - GOOGLE MAIL, SHEETS, DOCS, CALENDAR INTERNET SOFTWARE AND SYS2K (DEALER MANAGEMENT SOFTWARE) CONTACT MANAGEMENT SYSTEMS, VINS SOLUTIONS. ABLE TO MULTITASK IN A FAST-PACED ENVIRONMENT.

$15.00 - $17.00 STARTING HOURLY PAY. WE OFFER A GREAT BENEFITS PACKAGE INCLUDING MEDICAL, DENTAL, VISION, PTO, 401K, CHRISTMAS SAVINGS PLAN, EMPLOYMENT DISCOUNTS IN THE COMPANY STORE. WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

FUN TOWN RV 6451 BRENTWOOD STAIR RD FORT WORTH, TX 76112

PLEASE SUBMIT YOUR RESUME, ALONG WITH A COVER LETTER AND SALARY REQUIREMENTS, TO THIS JOB BOARD.

Company Description

Fun Town RV was founded in 2010 and has grown substantially over the last ten years. We currently have 14 locations and have plans to add several more in the next few years. As Texas’s largest RV Chain, we provide excellent customer service and offer customers top RV brands for less! FTRV has a quality assurance facility where every RV we sell is put through a 100+ point inspection to assure that every RV meets our quality standards. Here at Fun Town RV, we look for candidates that have honesty, accountability, positivity, passion to do a great job and who strive to exceed expectations! If you have these qualities and are looking for a dynamic and growing company that provides career growth with great earning potential, then we urge you to apply with us!