Benefits:

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Parental leave

Vision insurance

A Functional Analyst bridges business needs and technical solutions, ensuring software and systems meet operational requirements.

Role Overview

A Functional Analyst is a professional who focuses on understanding business requirements and translating them into functional specifications for IT systems or software applications. They act as a liaison between business stakeholders and technical teams, ensuring that technology solutions align with organizational goals. This role is critical in optimizing processes, improving system efficiency, and supporting decision-making through technology.

Key Responsibilities

Requirement Analysis: Gather, interpret, and document business needs, often for ERP systems like SAP or Oracle EBS

Functional Specification Writing: Create detailed documents outlining system behavior, workflows, UI components, and interactions

System Design Support: Collaborate with developers, UX designers, and testers to ensure the system meets functional requirements

User Acceptance Testing (UAT): Assist business users in validating that systems function as intended .

Stakeholder Communication: Serve as the bridge between business and technical teams, ensuring clarity and alignment

Process Optimization: Identify inefficiencies and propose improvements to workflows and system configurations

Required Skills

MUST HAVE!!! DHS & U.S. Customs and Border Protection Project experience

Analytical Skills: Ability to perform gap analyses and assess system performance

Technical Knowledge: Familiarity with ERP systems, database management, and software configuration

Communication Skills: Strong ability to convey technical information to non-technical stakeholders

Project Management: Experience in leading cross-functional teams and coordinating system implementations

Documentation and Testing: Proficiency in writing functional specifications and supporting testing processes

Educational and Career Path

Education: A bachelor’s degree in business, information systems, computer science, or related fields is typically required

Experience: 3–5 years in ERP systems or functional analysis roles is common, with specialization in areas like Warehouse Management or Forecasting

This is on-site at U.S. Customs and Border Protection 22001 Loudoun County Parkway Ashburn, VA 20147