Furniture and Appliance Sales Associate

Farm & Home Hardware

Furniture and Appliance Sales Associate

Ashland, OH
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Employee discounts

    Vision insurance

    Sales Associate – Furniture & Appliances

    We’re looking for a motivated, dependable Sales Associate to join our Furniture & Appliance team.

    This isn’t a high-pressure sales position. Our goal is to understand what the customer needs, know our products, provide great service, and help customers make the right purchase for their home.

    What You’ll Do

    Greet customers and provide a professional, helpful sales experience

    Learn and sell furniture, mattresses, appliances, and related products

    Ask the right questions to understand each customer’s needs, budget, and priorities

    Build quotes and sales orders accurately

    Follow up with customers on quotes, special orders, and purchasing decisions

    Maintain strong product knowledge and stay current on promotions and manufacturer programs

    Explain available protection plans, delivery, installation, financing, and other services

    Verify orders, pricing, payments, and customer information for accuracy

    Help maintain an organized, clean, and properly tagged sales floor

    Work with the warehouse, delivery, service, and administrative teams to make sure customers are taken care of from the initial sale through completion

    Take ownership of customer concerns and help find solutions when problems arise

    What We’re Looking For

    We’re looking for someone who is:

    Friendly and comfortable talking with customers

    Motivated to sell and improve

    Dependable and accountable

    Detail-oriented

    Comfortable learning a large variety of products

    Able to work independently while still being part of a team

    Willing to follow established sales and operational processes

    Comfortable using computers and point-of-sale systems

    Able to communicate professionally in person and over the phone

    Willing to follow up instead of simply waiting for customers to return

    Previous furniture, mattress, appliance, retail, or sales experience is helpful, but we’re willing to train the right person.

    What Success Looks Like

    Success in this position isn't just measured by sales volume. A great salesperson takes care of the entire customer experience.

    That means building relationships, producing accurate orders, protecting company margins, following up with customers, communicating with the rest of the team, and making sure what we promise the customer is what we deliver.