EAST COAST SALES ENGINEER (LOCATED NORTHEAST OR MIDATLANTIC)

PROGRAM DESCRIPTION: This position is responsible for managing customer projects and technically supporting customers, including solidifying customer leads, determining customer needs, defining POD requirements, designing facility lay-out(s) and submitting conceptual drawings, managing customer expectations from start through POD implementation, and determining needs for other resources and access when applicable. This position shall also support G-CON marketing activities through conferences, trade shows, and publications.

ESSENTIAL JOB FUNCTIONS:

Essential job functions represent the fundamental job duties and accountability of the employment position that the individual holding the position must be capable of performing. Persons with disabilities can perform these with or without reasonable accommodations. The Director or his/her designee may assign other duties limited to those consistent with the applicable scope of the appropriate professional job function.

SUPPORTS, REVIEWS AND SOLIDIFIES CUSTOMER LEADS - 50%

• Presents and discusses G-CON capabilities and POD technology with potential customers 

• Provides technical support to G-CON Business Development team and representatives

• Follows-up on customer inquiries 

• Solidifies the lead generated by either sales, the web or others sources

• Determines feasibility of POD technology within the customers requirements

• Advises customers 

• Generates conceptual layouts and budgetary proposals

• Coordinates with process equipment providers for integration within PODs

• Provides input to management team for generating and updating sales projection forecasts

MANAGEMENT OF CUSTOMER PROJECTS - 30% 

• Establishes meeting(s) with customer(s) and determines the facility or process design needs

• Creates pre-conceptual design in accordance with customer requirements and project timeline

• Collaborates with internal and external engineering resources to complete all design phases

• Works closely with process equipment providers to understand equipment and utility requirements

• Performs the functions required as per POD Sales Process procedures and coordinates with Operations team

• Up-dates customer on regarding the design, production and delivery status of a project or standard PODs

• Gives feed-back on design or functionality improvements of the PODs through lessons learned activities

• Supports the Factory Acceptance Test (FAT) of the POD and Site Acceptance Test (SAT) at the customer site

CONFERENCES, PRESENTATIONS, AND PUBLICATIONS - 20% 

• Attends conferences and tradeshows that G-CON exhibits  at

• Presentations at regional conferences or customer venues

• Writing of white papers and articles for publication purposes

• Supports G-CON social media marketing efforts 

• Participation in industry organizations and initiatives

Position Specifications

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

EDUCATION AND/OR EXPERIENCE:

Bachelor’s Degree: Mechanical engineering, chemical engineering, bio engineering or other related discipline

Minimum of 5-10 years: Pharmaceutical and/or biotech work experience, especially design and engineering of related facilities, areas or processes

Advanced Knowledge in cGMP, qualification or process validation requirements 

Advanced Knowledge in cleanroom and/or controlled area designs and specifications

Advanced Knowledge in facility lay-out and regulatory requirements for pharmaceutical and biotech products

Advanced Knowledge in project management and related coordination of different functions

Intermediate Knowledge in design transfer to manufacturing

Intermediate Skills and knowledge in using computer-aided design systems (ACAD, Revit).  

Advanced Skill in report writing, articulation and correspondence with customers

Advanced Skill in basic computer functions such as word processors, spreadsheets, and internet usage