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Customer Service Representative (Remote)

GDKN

Customer Service Representative (Remote)

Jacksonville, FL
Full Time
Paid
  • Responsibilities

    Job Description

    QUALIFICATIONS: Call center experience preferred. Excellent communication skills. Basic knowledge of computer applications. This is a work from home position. o Must have Internet Service (cannot connect via WIFI); must have modem connection o Home computer, monitor and headset that will allow agent to answer calls o Allow ADT required software to be uploaded to their computer (CT Soft-phone, which allows incoming calls) o Must have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle. MUST be available for either of these shifts Tuesday – Saturday or Sunday - Thursday Hours – 12:30pm – 9pm THIS IS A REMOTE POSITION :Candidates must be located in the following states Florida Georgia Idaho Indiana Kansas Kentucky Nebraska Texas Utah Tennessee Missouri RESPONSIBILITIES: Responsibilities: Call coordinator - will answer phones from potential and existing ADT customers; ask specific questions to determine need and then transfer to the appropriate dept. COMMENTS/SPECIAL INSTRUCTIONS Manager will be interviewing on Friday 04-01-2022 and next week. MUST be available for either of these shifts Tuesday – Saturday or Sunday - Thursday Hours – 12:30pm – 9pm Please only submit candidates who live in the following states: Florida Georgia Idaho Indiana Kansas Kentucky Nebraska Texas Utah Tennessee Missouri

    Company Description

    The staffing solutions division of GDKN is a leading provider of end-to-end solutions in the temporary staffing space. With companies across the globe laying critical emphasis on their human resources management, demand for temporary staffing is rapidly growing because it improves focus on core/critical activities and can be adapted to the seasonal nature of business, addresses business uncertainties and the demand for rapid growth. In short, temporary staffing creates a very nimble human capital platform which allows organizations to maximize their productivity and flexibility at all times.