Job Description

Description Bureau of Communicable Diseases-Division of Disease Control and Health Protection

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Three years of customer service experience.
• Two years of clerical duties in data entry and troubleshooting.
• Three years of Microsoft Office proficiency.

RESPONSIBILITIES -Update client records, prescription information, and insurance, after reviewing data systems. -Provide assistance and status updates to the Department CHD ADAP staff, clients or applicants via emails and/or phone calls received daily. -Document all actions pertaining to a client within the client’s profile. -Respond to and complete requests for technical assistance, general inquiries, prescription issues from a Department CHD, the Department’s Pharmacy Benefit Manager (PBM), Specialty Pharmacy and insurance issues from a Department CHD or the Insurance Benefit Manager (IBM} within 24 hours. -Acknowledge and complete ADAP client applications for enrollment / re-enrollment within the Department’s ADAP database system.

Thanks & Regards, Andrea Batham     GDKN Corporation P. (954) 743-0136  Ext. 1433 W. www.gdkn.com

Company Description

The staffing solutions division of GDKN is a leading provider of end-to-end solutions in the temporary staffing space. With companies across the globe laying critical emphasis on their human resources management, demand for temporary staffing is rapidly growing because it improves focus on core/critical activities and can be adapted to the seasonal nature of business, addresses business uncertainties and the demand for rapid growth. In short, temporary staffing creates a very nimble human capital platform which allows organizations to maximize their productivity and flexibility at all times.