Job Description

Job Summary

• The Store Retail Store Associate (Part Time) is responsible for assisting and delivering exceptional service to all customers.

• Services provided at The Store include receiving and processing packages for courier shipment, and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.

• The Retail Store Associate will grow into becoming an expert in services, products, and value options to advise customers by providing accurate information.

Job Duties

• This position has previous retail customer service experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.

• Duties will include such tasks as customer interaction, delivering quality solutions for customer problems, and administering world class customer service.

Other Duties

• Delivers outstanding customer service to walk-in customers and telephone inquiries

• Continuously practices good listening skills with customers, The Store team members, and leadership

• Takes ownership of the customer's needs and offers solutions

• Takes action to learn all product and service offerings, alternative solutions, and industry trends

• Operates all equipment, software, and devices and is willing to teach others

• Maintains a clean, organized, and safe working environment

• Performs other duties as assigned

Minimum Requirements

• High school diploma or GED required

• Strong computer skills, including Microsoft Office and Adobe Suite

• Outstanding phone skills

• Strong verbal and written communication skills, including spelling and math

• Prompt, reliable, and responsible

• Able to lift 40+ pounds

Additional Information

All your information will be kept confidential according to EEO guidelines.