Genesis Behavioral Health is seeking a full-time, enthusiastic, engaging Administrative Assistant. You will perform clerical and administrative functions in order to drive company success in a fast-paced medical environment. A professional demeanor and warm personality are a requirement. You must be a hard worker, have a strong work ethic, and have the ability to multi-task. Must be reliable dependable and have a sense of urgency. Genesis is a mental health practice that treats patients with emotional or mental health issues.

Essential Functions:

• Initiating outstanding customer service, warmly greeting and assisting patients
• Scheduling and confirming patient appointments using a multi-line phone system
• Perform data entry with EMR, Word, and Excel
• Facilitates patient check-in and check-out
• Collect patient payments
• Responds to patient needs and provides immediate conflict resolution
• Have a calm approach to problem-solving and stressful situations
• Prior authorizations
• Medical records

Requirements:

• Customer service experience required
• Medical front desk experience preferred
• Professional telephone etiquette
• Posses good written and verbal communication skills
• Ability to establish and maintain effective working relationship with providers, employees and patients
• Read, understand and follow oral and written instructions
• Responsible, punctual, positive and friendly attitude

Pay: $13.00 - $15.00 per hour, based on experience