Job Description
SUMMARY The Carrier Sales Representative is focused on capacity development and carrier management in support of the customer sales operation.
ESSENTIAL FUNCTIONS AND PRIMARY RESPONSIBILITIES To perform this job successfully, a qualified individual must be able to satisfactorily perform the following essential functions of this position with or without a reasonable accommodation:
· Develop and manage the carrier database and expand GEODIS services
· Successfully understand carrier’s operational capabilities, freight needs, and service area
· Foster and develop relationships with carriers in North America
· Reach and excel the required load coverage levels and target margin goals
· Utilize and display sharp negotiation skills to ensure the most cost-effective logistics solutions
· Meet dispatching and check call requirements
· Maintain reliable communications with sales team regarding changes in shipper pick-up and customer delivery schedules and potential service failures
· Communicate customer problems, needs, leads and inquiries to the sales team
· Provide shipment quotes to customers
· Prioritize available freight to efficiently and effectively cover all available customer loads
· Track all booked loads from the point the transportation provider is contracted through final delivery of the load
· Understand and support the goals, policies, and procedures
· Prompt and regular attendance
· Other duties related to the above that may be assigned as needed
JOB DESCRIPTION The requirements listed below are representative of the education, experience, skills and/or abilities required for this position. An individual must meet the minimum requirements as listed.
EDUCATION:
· Bachelor’s Degree in Supply Chain/Logistics preferred, but not required
EXPERIENCE:
· Previous freight brokerage experience preferred, but not required
SKILLS & ABILITIES:
· MS Office computer skills
· Ability to work well independently, occasionally with minimal supervision, and as part of a team
· Ability to consistently follow existing processes, develops new processes, and maintains required standards, and work with the team to improve them
· Exceptional customer service focus and skills
· Must have a drive to succeed, confidence and superior verbal communication skills
· Organizational and scheduling skills
· Strong negotiation skills
· Bilingual; English and Spanish speaking preferred, but not required
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work requires a majority of sedentary type functions. Typically, the employee may sit comfortably to do the work. However, there may be some movement from area to area, including transportation of items such as a laptop computer, and marketing materials, etc. The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is frequently required to stand, walk, sit and reach with hands and arms, use hands to finger, handle, or feel objects, tools, or controls and talk or hear. Additionally, the employee is occasionally required to climb stairs; balance; stoop, kneel or crouch.
WORK ENVIRONMENT: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The incumbent will be expected to travel approximately 10%.
EOE
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