Job Description

SUMMARY:

The Operations Supervisor is responsible for overseeing and coordinating warehouse activities such as shipping and receiving, maintaining an open dialogue with customers, storing, maintaining inventory levels, ordering, supervising employees and reporting any issues to management.

JOB DUTIES:

PRIMARY DUTIES:

Coordinates daily activities within the distribution center

Supervises staff and directs work as they execute activities related to order fulfillment, order management, inventory management, stocking, material handling, equipment usage, and related needs

Prepares work schedules and reacts quickly and effectively regarding unexpected labor needs

Manages labor hours and payroll in electronic timekeeping system

Interviews and trains prospective and new team members

Supervises business support staff development including appraising performance, rewarding employees; addressing complaints and resolving problems

Ensures team understands and works toward performance goals

Recommends process improvements within the warehouse or distribution center

Reviews records for accuracy of information and compliance with established procedures, and to determine adequacy of stock levels • Ensures compliance to all company and customer policies and procedures including safety

Schedules work for special and periodic inventories

Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies

Assigns duties and examines work for exactness, neatness, and conformance to policies and ISO9002 procedures

Studies and standardizes procedures to improve efficiency of team.

Prepares reports for leadership

Assists in maintaining the physical properties of the warehouse

Submits weekly, monthly and other special services billing to customer services representatives

Supervises employees in distribution center operation in accordance with the organization's policies and applicable laws • Other duties as required and assigned

For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action

REQUIREMENTS:

EDUCATION AND EXPERIENCE:

High school diploma or GED (General Education Diploma) equivalent

Minimum 3 to 5 years related warehouse and/or distribution center experience

1 year of supervisory experience preferred

Experience with warehouse equipment

Experience with warehouse management systems

Experience with labor management systems

PC literate with experience with Microsoft Outlook, Word and Excel

ESSENTIAL SKILLS:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual

Ability to write routine reports and correspondence

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

ENVIRONMENT:

While performing the duties of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, or crouch. The employee is occasionally required to sit and climb or balance and may occasionally lift and/or move up to 50 pounds. This position will be regularly exposed to moving mechanical parts and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.

Company Description

As a GEODIS Freight Forwarder, we deliver and support operations and processes such as transport and customs clearance on behalf of the customer. We also troubleshoot issues that arise while goods are in transit.