GIS COTS Specialist / GIS System Admin 3
Job Title: GIS COTS Specialist / GIS System Admin 3 Client: Commonwealth of Pennsylvania – Department of Agriculture Location: Remote (Pennsylvania) Duration: 03/02/2026 – 06/30/2026 Hours: Full-time, 37.5 hrs/week
Work Arrangement
Fully remote
Mandatory onsite visit on first and last day to inventory and return Commonwealth-issued equipment (no shipping allowed)
Job Summary
The GIS COTS Specialist / GIS System Admin will support and administer GIS systems for the PA Department of Agriculture. This role focuses on ESRI COTS products, GIS architecture guidance, system administration, troubleshooting, training, and ongoing maintenance of GIS platforms and data.
Key Responsibilities
Provide architectural guidance for GIS solutions
Configure, deploy, and maintain ESRI COTS tools (Survey123, Field Maps, Collector, Operations Dashboard)
Administer ESRI ArcGIS Online organization
Perform hardware/software installation, testing, upgrades, and routine maintenance
Troubleshoot GIS and CADD system issues with minimal supervision
Support IT helpdesk tickets and track issue resolution
Maintain system documentation, standards, and inventory records
Monitor system performance, data integrity, backups, and archives
Develop and deliver training and technical documentation
Communicate system status to managers and project sponsors
Required Qualifications
2+ years experience designing, configuring, and administering ESRI COTS products (Survey123, Field Maps, Dashboards)
2+ years experience administering ESRI ArcGIS Online
Strong troubleshooting, problem-solving, and documentation skills
Experience supporting users and teaching technical concepts
Primary Skills
GIS Administration, ESRI ArcGIS, ArcGIS Online, Survey123, Field Maps, Operations Dashboard, GIS Architecture, COTS Applications, Troubleshooting, System Maintenance, Data Integrity, Help Desk Support, Training & Documentation
This is a remote position.