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Patient Access Representative/Medical Front Office

GLIA HEALTH MANAGEMENT LLC

Patient Access Representative/Medical Front Office

Temecula, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Wellness resources

    The Neuron Clinic is a busy outpatient neurology practice with locations in Chula Vista, Temecula, and San Marcos, CA. We are passionate about delivering high-quality patient care. We accept Medicare, Medi-Cal, Tricare, and most HMOs and commercial PPOs. We are seeking a healthcare professional that is passionate about quality care and making a difference in our patients lives.

    Why Join the Team?

    Competitive Compensation

    Generous Health Insurance Coverage: Medical & Dental

    Retirement Plan - Dollar for Dollar match

    Paid Vacation Accruals

    Paid Holidays

    Paid training

    Work alongside extremely talented highly specialized doctors

    Excellent Work-life Balance

    Job Summary The Patient Access Representative performs a combination of administrative and clinical tasks within our clinic. The patient access representative is responsible for managing the flow of patients into and out of the clinic; they must maintain daily knowledge of provider delays, insurance eligibility and authorizations, provider scheduling preferences, and communicate these to patients to maintain an appropriate daily patient flow; will greet patients, activate patient files. Performs day-to-day office functions of the clinic, this includes answering incoming calls, scheduling patient appointments, registering patients, and collecting payment fees for visits.

    Essential Duties and Responsibilities

    Responsible for managing the flow of patients in and out of the exam rooms, assists in the management of the provider schedule, communicates any delays.

    Pre-visit preparation, including historical medical records and lab, imaging, and test results. Performing data entry tasks to document patient records within clinic databases and maintaining patient files.

    Schedules follow-ups and some procedures per approved scheduling guidelines

    Assists patients with timely check-in, check-out, co-pay collection, registration, collect demographic information and other essential tasks

    Preferred Education and Experience

    Medical assisting education or other related education either in progress or completed, highly preferred

    Familiarity with electronic health records systems preferred

    Healthcare experience required

    Special Conditions of Employment

    Furnish proof of COVID-19 vaccination

    Knowledge Skills and Abilities

    Self-motivated and desire to learn and grow in healthcare

    Strong attention to detail

    Excellent analytical and critical thinking skills

    Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payors

    The ability to prioritize and multitask efficiently and effectively

    Strong commitment to actively supporting an ethical working environment

    Strong knowledge of computer-based systems such as Excel, Word, and the Internet with the ability to quickly learn new systems.

    Bilingual English/Spanish preferred

    Schedule

    8 hour shift

    Monday - Friday