Pay Rate: $18.00 per hour

Opening 1 : Saturday and Sunday 09:00 am - 8:30 pm; Monday and Friday 2:00 pm - 10:30 pm.

Opening 2: Saturday and Sunday 8:30 pm - 09:00 am; Monday and Friday 10:00 pm - 06:30 am.

Opening 3: Saturday and Sunday 09:00 am - 8:30 pm; Wednesday and Thursday 10:00 pm - 06:30 am.

Global Parking Systems are experts in the management of parking lots, valet services, parking management and shuttle operations at airports across the country. Global Parking Systems also partner with SP Plus Parking Corporation, a leader in the parking management space. Together, we are committed to making the parking experience a first-class enjoyable one for parking consumers. Built on the foundation of excellence and integrity, we are dedicated to providing the highest level of service at all of our parking facilities.

The Assistant Facility Manager will ensure a smooth-running valet parking operation by guaranteeing that all staff employees are performing their job functions in an efficient manner.

• Delivering “Five Diamond” customer service to our clients.

• Training ideal frontline employees and providing them with the appropriate coaching and tools to perform at their best.

• Maintaining the bottom line through facility marketing, cash control procedures and safe money handling practices.

• Supervise valet attendant relations with clients to ensure that complaints, disagreements or misunderstandings about rates or services are resolved diplomatically.

• Supervise the quality of work for all employees to ensure that all work tasks and assignments are performed efficiently, effectively, and as required.

• Ensure that proper parking, security, cash control and customer service procedures are being followed by all employees.

• Handle all personnel issues and paperwork for hiring, termination and training of support staff as directed by Facility Manager and Human Resources.

• Supervise special events or functions as they relate to the valet operation in order to ensure that incoming customers are served efficiently and properly.

• Monitor maintenance of the facility to ensure that it is clean and maintained according to company policies and procedures.

• Monitor office audits of daily cashier reports to ensure that proper sales totals are reported and recorded on time and to maintain security vigilance over possible employee theft and/or inefficiencies.

• Verify Cashier Summary Report & Cashier Report for accuracy
• Garage Counts
• Garage Status Report
• Returning Vehicles Report
• Monitor and review all damage claims in order to assign responsibility for damages. Recommend and implement plans or programs to improve safety of operations to prevent the occurrence or reoccurrence of similar claims.
• Maintain and monitor an accurate daily key audit.
• Maintain and monitor an accurate daily garage audit.
• Responsible for distribution and documentation of shift TIPS split process.
• Must be able to work weekends and/or holidays as business needs dictate.
• Participate in programs to improve client and customer satisfaction.
• Complete and Email Absentee Reports.
• Perform Facility Walkthrough/Create Workorders when needed.
• Ensure proper documentation of invalid tickets running within the system and removal using proper CVPS processes.
• Ensure car wash reports are properly recorded and accounted for.
• Administer a successful staging plan, utilizing all aspects of the locations layout to ensure maximum parking capacity.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks, and freeways in the area of the garage.
• Assist Facility Manager with other duties as needed.

Opening 1 : Saturday and Sunday09:00 am - 8:30 pm; Monday and Friday 2:00 pm - 10:30 pm.

Opening 2 : Saturday and Sunday8:30 pm - 09:00 am; Monday and Friday 10:00 pm - 06:30 am.

Opening 3: Saturday and Sunday09:00am - 8:30 pm; Wednesday and Thursday 10:00 pm - 06:30 am.

Global Parking Systems is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regard to race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, or disability status.