Job Description

We are seeking a Client Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

We are a leadership development and benefits provision firm specializing in multiple markets including the transportation industry, union labor, and American veterans. We’re looking for a select group of leaders, entrepreneurs, and high achievers ready to take charge of their success. At Lloyd Agencies, we believe only you should have control of how much you earn and how far you take your career. You’ll find the opportunity to grow your income, freedom, and flexibility. We take pride in your knowing that your professional and personal development with us is truly unlimited. Based worldwide in McKinney, TX we were founded in 1924, unionized in 1951. We have been publicly traded since 1994 and are located on the S&P 500 and Fortune 100 lists (NYSE: GL). We have never downsized in our history, and look forward to continuing our growth throughout these challenging times. Not only have we not downsized, we have posted double digit growth throughout COVID-19.