General Manager/License Holder - HVAC (Hands-On Leadership Role) Location: Akron, OH | Full-Time Compensation: $95,000-$120,000/yr+, DOE
Position Overview
We are seeking a hands-on General Manager who is also a fully licensed HVAC professional. This role is ideal for an experienced HVAC leader who enjoys working in the field while also overseeing day-to-day operations.
This is not a desk-only management position. The General Manager will actively perform HVAC service, maintenance, and installation work while gradually building, training, and leading a technician team. This individual will play a critical role in setting standards, ensuring quality and safety, managing jobs, supporting customers, and helping grow the business locally.
Key Responsibilities
Perform residential and light commercial HVAC service, maintenance, and installations
Lead by example in the field while establishing best practices and standards
Build, train, and mentor future HVAC technicians
Manage daily operations including scheduling, job prioritization, and workflow
Communicate with customers to ensure satisfaction and professionalism
Coordinate closely with ownership on operations, growth, and planning
Maintain high standards for safety, quality, and regulatory compliance
Support business development efforts such as trade shows, door-to-door outreach, and customer calls
Help drive revenue growth through strong service execution and sales ability
Key Skills & Qualifications
Active, hands-on HVAC technician with strong diagnostic and troubleshooting skills
Willing and able to perform field work daily
Proven leadership or supervisory experience in HVAC or skilled trades
Strong customer communication and professional presence
Demonstrated sales ability and comfort discussing service options
Ability to manage schedules and prioritize work effectively
High standards for workmanship, safety, and accountability
Comfortable mentoring and training junior technicians
Self-motivated with a strong work ethic and growth mindset
Willingness to learn new skills and adapt as the business scales
Experience Required
5–10+ years of hands-on HVAC experience
Prior leadership, lead technician, or management experience strongly preferred
Licensing & Certifications
Active HVAC license required, appropriate for Akron, Ohio
What This Role Offers
Leadership opportunity with hands-on involvement
Ability to shape and grow a local HVAC operation
Long-term career opportunity with advancement potential
Competitive compensation based on experience and performance