Benefits:

Competitive salary

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Wellness resources

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Our Story

At Playa Bowls, we're passionate about serving high-quality, innovative products that support healthier lifestyles and inspire connection. Founded in 2014 as New Jersey's Original Acai Shop, we've grown into a 200-unit operator and franchisor, driven by our mission to deliver deliciousness with authenticity and passion.

Job Summary

We're seeking an experienced General Manager to lead our teams, drive sales, and maintain exceptional customer service. If you're a dynamic leader with a passion for healthy living and customer experiences, we'd love to hear from you!

Responsibilities

Drive Business Growth

Develop and implement business strategies and policies

Identify business opportunities and monitor financial performance

Financial Management:

Manage budget resources, operational costs, and financial activities

Manage labor cost and inventory

Inventory Management:

Manage inventory levels, ordering, and stockroom organization

Minimize waste and optimize inventory turnover

Team Leadership:

Motivate staff, promote development, and increase efficiency

Comfortable with delegating and keeping teams engaged during downtime

Train employees and ensure that company policies and procedures are followed

Customer Experience:

Ensure top-notch customer service and streamline administration processes

Manage customer reviews and concerns

Operations:

Manage POS systems and online delivery platforms

Engage with the vendor and ensure orders arrive in good condition

Compliance:

Ensure DOH compliance and adherence to labor laws

Ensure team members complete the required training

Requirements

5+ years of management experience in fast-paced retail or hospitality

NYC Food Handler's Certificate

Experience with Clover - a must

Excellent communication, leadership, and time management skills

Strong budgeting and financial skills

Ability to work 50+ hours weekly, including weekends and holidays

Physical ability to lift, bend, stand, climb up/down stairs, and move items up to 25 lbs

What We Offer

Health Insurance

Full-time position with 30+ hours weekly

1 free menu item during scheduled shifts

PTO after 1st anniversary

Opportunities for growth and development

Equal opportunity employer with a positive and inclusive work environment

How to Apply

If you're a motivated and passionate leader, please submit your resume and cover letter showcasing your personality, professional flair, and personal values.

Job Details

Job Title: General Manager

Company: Playa Bowls NYC

Location: Lawrence, LI

Job Type: Full-time

Salary: $77,000 - $85,000 per year (Depending on experience)

Benefits: Health Insurance, Employee discount, paid time off, paid training