Job Description

Network Engineer

We are looking for a Network Engineer. The Network Engineer should have a mix of technical and customer service skills and have at least 5 years of experience. We are looking for a Network Engineer to provide support for customers. Candidates should have a mix of technical and customer service skills and be passionate about technology and helping people. Candidates with Cisco certifications are certainly desired or candidates who have more than 8 years of solid network experience are also highly desired. T ** ravel to client sites in south Florida is required.**

Network Engineer Responsibilities:

- Investigate user problems; determine possible solutions; test and implement solutions as appropriate.

- Handle incoming issues via tickets or phone and escalate as necessary.

- Follow up with customers and see all tickets through to timely resolution.

- Ensure proper recording and closure of all tickets.

- Create accounts and configure hardware as needed.

- Maintain confidentiality regarding the information being processed, stored, or accessed by the end-users on the network.

- Do installs, configuration and maintain personal computers, Windows networks, file servers, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures disk drives, printers, and related equipment.

- Assist with network security, including maintaining firewalls, basic configuring VPN, managing host security, file permissions, file system integrity, and adding and deleting users.

Qualifications

Qualifications and Skills:

• A minimum of 1-2 years of Network Engineering experience troubleshooting physical and logical issues.
• Vendor certifications such as CCNA, CCNP, JNCIA and JNCIP are preferred but not required.
• B.S. in network engineering or a related technical discipline preferred but not required.
• Understanding of unix/linux shells and scripting languages (python preferred)
• Ability to learn new networking protocols, programming/scripting languages, and vendor operating systems as necessary.

Additional Information

All your information will be kept confidential according to EEO guidelines.