Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING. OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.

• Greets every customer in a prompt timely manner and alert and responsive to all customer needs.
• You will be in charge of all Credit Card and Cash Management for daily operations, as well as billing of charged customer accounts. Also completing all web order for contract accounts, Process complete to mail outs.
• Answers customer’s inquiries to include questions on price, quality, fabric type, specifications and usability of merchandise
• Up-sells customers on other products, and recommends add on items to enhance the customer’s order
• Sets up advertising displays and folds and arranges merchandise to promote sales.
• Replenishes merchandise and participates in monitoring of floor stock to assure appropriate inventory is available for customers
• Completes necessary housekeeping to present a clean and orderly store at all times
• Fills out all paperwork correctly and efficiently
• Measures and marks garments for custom alterations
• Provides information regarding contract specifications and products associated with contract
• Handles irate customers in a professional courteous manner
• Takes phone orders
• Communicates and works closely within and outside retail department to assure customer needs are met with 100% accuracy
• Adhere to company mission, policies, procedures and practices

QUALIFICATIONS/REQUIREMENTS:

• Friendly, outgoing, and helpful demeanor
• Previous retail or customer service experience a plus
• Ability to read and interpret documents such as department specifications and must be able to interact effectively with customers
• Ability to calculate figures and amounts, and ability to operate a PC and Internal order management system
• Must be able to work with minimum amount of supervision under pressure situations.
• Good grammar voice and diction, with a high attention to detail
• Excellent customer service skills
• Ability to stand for entire shift
• Ability to operate and use all equipment necessary to operate the store
• Ability to handle merchandise throughout the store up to 50 pounds
• Ability to work varied hours/days as business dictates
• This is a Monday Through Friday 9am-6pm, occasional Saturday 9am-noon required

EDUCATION/TRAINING/EXPERIENCE:

• High school diploma or GED
• 1 year minimum of retail experience

OUR EMPLOYEES ARE ELIGIBLE FOR:

• VACATION AND PERSONAL TIME

• PAID HOLIDAYS

• EMPLOYEE DISCOUNT

HEALTH INSURANCE OFFERED through Health markets

Company Description

We are a small business which started in 2008, We are aggressively expanding into multiple markets, Now is the time to jump on board for career advancement opportunities.