Job Description

WE ARE HIRING ASAP! CUSTOMER SERVICE REPRESENTATIVES NEEDED! We are looking for someone with excellent communication skills to fill our CSR position!

Here at INFINITE MANAGEMENT, our company's mission focuses on organic development. People don't follow what you do, they follow why you do it.

HERE AT INFINITE MANAGEMENT, OUR COMPANY HOLDS FOUR KEY VALUES:

• Hire for attitude, train for skill. A positive attitude gives you power over your circumstances instead of your circumstances having power over you.

• Take pride and passion in everything that you do. "Passion is energy. Feel the power that comes from focusing on what excites you." -Oprah Winfrey

• Coachability: Knowledge is power, make sure you are always approachable and coachable. Continue being a student to sustain being a relevant teacher.

• Character: In business, just as in life, people are drawn to those who project positivity and good character. We coach our team to be solutions-oriented, genuine and caring not just professionally but personally as well.

RESPONSIBILITIES WILL INCLUDE:

• Customer service
• Handling customer complaints and escalations
• Completing sales using our current POS
• Be able to provide product knowledge
• Assisting with maintaining sales targets

WHAT WE OFFER:

• Dedicated career paths for all positions.
• We believe in internal promotions, there are opportunities to move to different areas of the company

WHO WE ARE LOOKING FOR: Customer Service Representatives will ensure the delivery of excellent customer service while building solid customer relationships. We accomplish this by handling questions and concerns with speed and professionalism.

QUALIFICATIONS:

• Positive attitude
• High school diploma or GED
• Friendly and helpful personality
• A willingness to learn and grow

PERSONS WITH EXPERIENCE IN THE FOLLOWING AREAS SHOULD APPLY: Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent