Job Description
We are seeking a Desktop Support to join our team! You will resolve computer-related issues for your clients.
PAY: BOE!
START: 3/8/2021
LENGTH: 4+ MONTH
RESPONSIBILITIES:
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically
- Recommend hardware and software improvements
- Track customer issues and resolutions
- Image laptops and computers
- Replace 3,000 Thin Clients - disconnect and install new
QUALIFICATIONS:
- Previous experience in IT, customer service, or other related fields
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor
- 3+ year of experience
Company Description
GTN provides Scalable Technical Staffing solutions encompassing SOW, staff augmentation, and direct hire placement for Fortune 2000 companies, with niche service offerings in Cyber Security, Digital, Payroll Management, and Professional Services.