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URGENT HIRE: L2 Desktop Support: Contract to Hire

GTN Technical Staffing

URGENT HIRE: L2 Desktop Support: Contract to Hire

Phoenix, AZ
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a Desktop Support to join our team! You will resolve computer-related issues for your clients.

    PAY: BOE! START: ASAP LENGTH: 3-6M CONTRACT TO HIRE 

    RESPONSIBILITIES:

    • Provide technical assistance with computer hardware and software
    • Resolve issues for clients via phone, in person, or electronically
    • Recommend hardware and software improvements
    • Track customer issues and resolutions
    • Image laptops

    QUALIFICATIONS:

    • Previous experience in IT, customer service, or other related fields
    • Ability to build rapport with clients
    • Strong troubleshooting and critical thinking skills
    • Positive and professional demeanor
    • 3+ year of experience

    Company Description

    GTN provides Scalable Technical Staffing solutions encompassing SOW, staff augmentation, and direct hire placement for Fortune 2000 companies, with niche service offerings in Cyber Security, Digital, Payroll Management, and Professional Services.