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Salesforce Business Process Architect

GTT, LLC

Salesforce Business Process Architect

Philadelphia, PA
Full Time
Paid
  • Responsibilities

    Job Description

    Job Description

    Salesforce Business Process Architect

    • 6-month contract-to-hire position with the client
    • Pay Range: $90 - $97 / hr
    • Conversion salary rate up to a max of $175K / yr
    • Hybrid role: 2 days onsite for the first month and then 1 day onsite

    Position Summary:

    • The Salesforce Business Process Architect is a senior technical position reporting to the Director of IT Platforms.
    • Our client is looking for a specialist who will be given a wide degree of creativity and latitude to help implement the IT department's Business Process objectives with a focus on Salesforce as the primary platform.
    • The Business Process Architect's responsibility will be to analyze the company processes, design CRM structures and flows in Salesforce and other platforms, and provide custom solutions for specific business requirements.
    • The Salesforce Architect must be familiar with business process concepts, have strong communication skills, and have the ability to work with users to understand and engineer process requirements before translating them into Salesforce structures and flows.
    • She/he must understand the importance of proper documentation, testing, and configuration management in a mission-critical production environment.
    • The Salesforce Architect should thrive working in a fast-paced environment and have an aspiration to build and develop agile business process platforms that will advance the business objectives of the company.

    Position Duties and Responsibilities:

    • Provide customized CRM solutions using the Salesforce platform.
    • Give technical direction to more junior members of the platform team.
    • Be involved in requirement gatherings, produce functional analysis, and facilitate user workshops, etc.
    • Communicate with different project managers, business analysts, users, and software developers to ensure efficient participation in all the different phases of development from architecture to testing and maintenance.
    • Create timelines and develop goals.
    • Respond to support requests, report requests, and enhancement requests from internal users and management.
    • Establish a well-controlled Salesforce environment by defining, documenting, and enforcing design and implementation standards.
    • Manage the API interfaces between the Salesforce platform and our custom middleware.
    • Maximize Salesforce platform performance and data integrity by monitoring performance, troubleshooting problems and monitoring user behaviors.
    • Research, analyze, and diagnose Salesforce's other integrated platform problems and data integrity issues and make recommendations and implement solutions.
    • Ensure that documentation changes are performed accurately and timely. Communicates changes to other team members, as deemed necessary.
    • Assist in the development of training materials and perform "train-the-trainer” tasks on new system changes and enhancements.
    • Manage special projects and assignments as requested by management.

    Technical and Soft Skills Required:

    • A Bachelor's degree in Computer Science or Information Technology.
    • 4 to 6+ years of direct Salesforce developer/architect experience
    • Deep understanding of the Salesforce IDE (Integrated Development Environment)

    Benefits:

    • Medical, Vision, and Dental Insurance Plans
    • 401k Retirement Fund

    #LI-Hybrid
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    24-09694

    Company Description

    Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.

    We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.

    There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers

    Awards

    SIA’s Fastest Growing Staffing Firm: 2023 and 2015
    SIA’s Best Staffing Firm to Work for: 2019 -2023
    Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
    Randstad Preferred Supplier: 2020 - 2023
    TechServe Alliance Excellence Award. 2019
    NH Business Magazines Fast 5 fastest growing companies
    Ernst & Young Entrepreneur of the Year Finalist: 2015

    Company Description

    Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015