Job Description

We are looking for ​a Collections Agent to join our team! You will be responsible for securing billing payments from your customers.

RESPONSIBILITIES:

• Find and inform customers about unpaid accounts
• Receive and post payment to customer's account
• Advise and follow-up with customers on unpaid accounts
• Initiate repossession proceedings or disconnect service
• Keep records and status of customer's account

QUALIFICATIONS:

• Previous experience in billing, customer service, or other related fields
• Ability to build rapport with clients
• Excellent written and verbal communication skills
• Ability to prioritize and multitask