Job Description

Galileo is looking for an experienced leader to join our team as a Field Operations Manager. As Galileo grows our presence and sites throughout Southern California, this role will be instrumental in creating a best-in-class staff experience for our Camp Directors and summer staff, which in turn will create an exceptional camp experience for our valued families. The Field Program Manager will support camp operations and marketing across the region.

YOU WILL

• Manage a team of Camp Directors, creating professional development opportunities, giving timely feedback, and ensuring safe, welcoming staff teams that value belonging, joy, and camp innovation & fun.
• Partnering with the Area Director, develop camp operating plans for each managed site and train Camp Directors on all logistics and operations.
• In partnership with the L &D team, develop content for training Camp Directors, including facilitating retreat logistics and content, developing coaching materials, and deploying coaching capacity across sites.
• Create a community within your area and beyond through networking, insight sharing, and participating in regional events and activities to ensure that the critical elements of Galileo camp culture are modelled to their staff and campers
• Serve as an escalation point for your team on issues or challenges that they do not feel prepared to resolve on their own; assist in resolution that balances customer care and program needs.
• Serve as an ambassador for Camp Galileo in SoCal by providing support and management of marketing efforts to increase enrollment across the area.
• Foster relationships in the community through building relationships with school site partners and customers, developing communications for schools, and representing Galileo at marketing events
• Monitor and respond to feedback from customers and staff based on on-site observation–to identify and mitigate challenges and performance gaps
• Partner with our People Operations Team to hire, onboard, train, and support our Camp Director team throughout the hiring process and the pre-camp season.

** YOU ARE**

• Strategic, organized and performance-driven. Problem-solving makes you downright giddy. You look at the details of life through a lens of optimization, measurement, and efficiency and feel responsible for getting things done.
• Adaptable and action-oriented. You can manage a variety of projects simultaneously. Changing deadlines? Multiple stakeholders? Easy breezy. You manage your time well and are meticulous about the details.
• A visionary collaborator. You can confidently contribute to a creative vision and have the team-oriented mindset to work with others to realize it effectively.

COMPENSATION

We anticipate the compensation for this Full-Time, exempt, position to be $70,000 - $85,000. Exact compensation may vary and will be based on multiple factors, including geography and professional experience.

BENEFITS

• No-cost medical insurance (additional plans and options to add dependents available at cost)
• Vision and Dental Insurance
• 401k benefits after 1 year of employment
• Flexible Paid Time Off - time off is not limited, and we strongly recommend that employees take time off to rest and recharge. Sick pay is accrued in accordance with local laws.
• Unlimited free camp for your child(ren), OR two free weeks to be gifted (including AM/PM Extended Care)
• 15% Friends and Family Discount for Galileo Camps
• Priority scholarship nominations for Galileo Camps
• Generous parental leave and extensive support with leave planning
• Employee Assistance Program, options for life insurance, and more!
• Membership in the Galileo Alumni Community of over 20,000 inspiring changemakers!

** WORK LOCATION**

Southern California; greater Los Angeles or Orange County area.

This is a remote, work-from-home role, based in Southern California. Travel in and around the region is required to attend regular events year-round, and conduct camp site visits throughout the Summer.

Galileo is only able to employ individuals in the following states: California, Colorado, Illinois, and Washington.

Galileo Headquarters is located at 111 Myrtle St, Ste 300, Oakland, CA 94607.

PHYSICAL DEMANDS

• Occasionally lift and carry up to 30 lbs.
• Constantly operate a computer (including typing, reading)
• Frequently remain in a stationary position for extended periods of time
• Constantly communicate in-person, virtually, and from a range of distances
• Frequently remain in a stationary position for extended periods of time, sitting or standing

Galileo Learning complies with ADA requirements and may provide reasonable accommodations that allow qualified employees to perform the essential functions of the job. To request an accommodation, contact our People Services team.

Qualifications

• Bachelor’s degree or equivalent experience
• Experience in multi-site staff management and managing programs or services
• Experience with marketing and community communications preferred
• Minimum 2 years experience working with K-8 education; experience working at camps and/or out-of-school time programs a bonus
• Minimum 3 years experience managing individuals and a team
• Experience with staff hiring, recruiting, training, development, and feedback a must
• The use of a personal vehicle to travel between worksites. This includes travel throughout the LA area, and to be onsite frequently and urgently (especially in the summer) and to make an annual trip to Galileo Headquarters (Oakland).

At Galileo Camps, we value divergent thinkers who bring many different experiences and viewpoints to the table! We also strongly encourage members of underrepresented groups and people of diverse backgrounds to apply. Additionally, research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and other underrepresented people tend to apply only when they match all criteria. If you think you have what it takes to be successful in this role, we encourage you to apply.

Additional Information

During your onboarding process, you may need to complete a Tuberculosis (TB) screening, a background check, and mandated reporter training (California only). More details will be provided during your onboarding process.

_ EQUAL OPPORTUNITY EMPLOYER_

Galileo Learning is an Equal Opportunity Employer. We prohibit discrimination and harassment of any type and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We comply with the ADA and provide reasonable accommodations that allow qualified applicants/employees to perform the essential functions of the job. To request accommodation, contact our People Services team. Please note that our job descriptions are only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties

** ADDITIONAL INFORMATION**

During your onboarding process, you may need to complete a Tuberculosis (TB) screening, a background check, and mandated reporter training (California only). More details will be provided during your onboarding process.

COVID-19

All on-site employees will be required to demonstrate that they have been fully vaccinated against COVID-19, unless they qualify for an accommodation/exemption for medical, disability, or religious reasons. Vaccination status will be confirmed only after an offer of employment has been accepted and will not affect consideration of any persons’ application.

EQUAL OPPORTUNITY EMPLOYER

Galileo Learning is an Equal Opportunity Employer. We prohibit discrimination and harassment of any type and provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We comply with the ADA and provide reasonable accommodation that allow qualified applicants/employees to perform the essential functions of the job. To request an accommodation, contact our People Services team. Please note that our job descriptions are only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties