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Branch Service Representative

Galls LLC

Branch Service Representative

Albany, NY
Full Time
Paid
  • Responsibilities

    Job Description

    As a BRANCH SERVICE REP at Galls, you will be responsible for all service-related items within assigned territory. Service-related activities for all size customers within the territory will include but are not limited to fittings events for ballistic vests, uniforms, other products along with delivering completed uniforms to agencies with delivery requirements.

    PAY $17.00- $18.00 AN HOUR

     WHAT YOU'LL DO    

    • Works closely with Branch Manager, Regional Account Executives, Managed Account Representatives, and other Galls teams in assigned territory to schedule on-site fittings or other customer related activities
    • Works within branch as needed
    • Stock vehicle with necessary equipment on a weekly or periodic basis
    • Ensure the highest level of customer satisfaction
    • Ability to travel extensively for customer appointments, including some overnight travel
    • Works with manufacturer’s representatives from vendor community
    • May work with and provide information to Galls branch locations in territory to enable strong customer service
    • Maintains active involvement with customers to ensure satisfaction
    • BSR’s will eventually pick up some Sales capacity in the future state of the role
    • Other duties as assigned to meet business needs

      WHAT YOU BRING   

    • General knowledge of Galls business and product categories 
    • Ability to work independently and manage territory – strong time-management and drive required
    • Excellent communication and interpersonal skills
    • Attention to detail; must be able to multi-task
    • Maniacally customer-focused
    • Proficient in  internet and Microsoft Windows, Word, Excel, Access, and Powerpoint

    WHAT TO SEND OUR WAY   

    • Your resume, highlighting your education, experience, and skills  
    • Why you want to be a part of the Galls family

    _  Galls is an Equal Opportunity Employer of people from all walks of life, including persons with disabilities and veterans.  Galls is passionately committed to diversity and inclusion in all that we do.  We invite you to join our team, grow with us and contribute by bringing your authentic, best self to work.  _