Game Day Brand Ambassador & Family Experience Representative

i9 Sports | Part-Time Independent Contractor (1099) Pay: $17–$25/hour, based on experience Schedule: Saturday and Sunday availability required

About the Role

i9 Sports is looking for a high-energy, outgoing, and kid-friendly Game Day Brand Ambassador & Family Experience Representative to help create an amazing experience for our players and families.

This is not a sit-behind-a-desk customer service position. We are looking for someone who loves being around people, can bring energy to a sports venue, enjoys interacting with children and parents, and is comfortable being one of the faces of i9 Sports on game day.

You may be welcoming families, helping answer questions, creating excitement at the fields or courts, assisting with special events, taking photos and videos, engaging with players, representing i9 Sports in the community, or even putting on our mascot costume and bringing the character to life!

If you are energetic, positive, confident talking to people, and aren't afraid to be a little silly to make a child's day, we want to meet you.

What You'll Do

Be a positive, energetic spokesperson for i9 Sports during weekend programs and special events

Welcome parents and players as they arrive and help create a fun, organized game-day atmosphere

Provide friendly, professional customer service to families

Answer basic questions and help direct parents to the appropriate staff member when needed

Engage with children and families throughout the day

Help promote i9 Sports programs, upcoming seasons, camps, clinics, and special events

Assist with community outreach and promotional events

Take appropriate photos and short videos of game-day activities for marketing and social media

Help create memorable experiences for players, including celebrations, contests, giveaways, and special activities

Wear and perform in an i9 Sports mascot costume as needed

Help maintain a positive and professional i9 Sports presence at every assigned venue

Communicate parent feedback, concerns, and opportunities to management

Assist the operations team with light game-day support when needed

Who We're Looking For

You may be a great fit if you are:

HIGH ENERGY and naturally outgoing

Friendly, approachable, and comfortable talking with new people

Excellent with children

Confident communicating with parents and families

Dependable and punctual

Professional while still knowing how to have fun

Comfortable being photographed or appearing in social media content

Comfortable speaking to individuals and groups

Willing to wear a mascot costume and interact with children while in character

Able to think quickly and handle basic customer concerns professionally

A team player who is willing to jump in wherever needed

Requirements

Saturday and Sunday availability is required

Must be able to work outdoors for extended periods

Must be comfortable working in Texas weather conditions, including heat

Must be able to stand and walk for extended periods

Must be comfortable working around large groups of children and families

Must have reliable transportation to assigned locations

Must have reliable communication and respond promptly to scheduling needs

Must maintain a professional and family-friendly appearance and attitude

Must be willing to complete any required background screening before working around children

Prior experience in customer service, hospitality, public relations, promotions, youth sports, childcare, entertainment, events, or marketing is preferred

Compensation

$17–$25 per hour, based on experience and qualifications.

This is a 1099 independent contractor position with primarily weekend work. Additional opportunities may occasionally be available for community events, promotional appearances, tournaments, clinics, and other i9 Sports activities.

This Role Is Perfect For Someone Who...

Has the personality to walk onto a field full of families and immediately bring the energy.

We want someone who will high-five kids, talk with parents, jump into a photo, help solve a problem, promote an upcoming season, cheer on players, wear the mascot costume, and genuinely enjoy being part of the experience.

At i9 Sports, our mission is to help kids succeed in life through sports, and this position plays an important part in making sure families feel that mission every time they arrive at one of our programs.

If you're energetic, dependable, great with kids, and ready to help us create an unforgettable game-day experience, we'd love to hear from you!

Each franchised location is independently owned and operated and is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment.