At Acumen, LLC, technical writing is more than just writing user guides or system specifications.  It’s about creating top-quality, useful information resources on Acumen’s custom-built computing systems, modern operational processes, and out-of-the-box technological ventures.

We’re looking for an entry-level technical writer to help our team produce compelling, best-in-class information resources—traditional user guides and system specifications to next-generation video-based tutorials and HTML-based knowledge bases—on Acumen’s technological services.

What You’ll Do:

As an entry-level Acumen Tech Writer, you’ll work with software developers, data processors, system administrators, security analysts, and proposal staff to:

• Craft first-rate information resources on Acumen’s technological services, methods, and ventures;
• Transform drafted content into simple, polished, and useful information products; and
• Leverage an array of communications technologies (e.g., Word, InDesign, Robohelp, and Camtasia) to effectively deliver content to heterogeneous audiences.

What You’ll Need:

• Bachelor of Arts in a writing intensive field, Bachelor of Science with a communications minor, or commensurate experience
• Superb written and oral communication skills
  • Able to think critically the information that you develop and/or edit
  • Able to structure information logically and consistently
  • Proficient at Chicago, MLA, or APA style guidelines
• Basic knowledge of technical writing principles
• Good time management skills
• 1-3 years of writing experience in a structured work environment
• Demonstrated initiative in seeking ways to contribute to organizational success and move beyond the narrow definition of job responsibilities
• Demonstrated interest in information technologies and/or information security
  • An ability to quickly grasp technical concepts and translate them into clear, easy-to-understand content
  • An ability to proactively communicate the status of information resources to a range of content stakeholders
• Ability to thrive in both team and self-managed environments
• Experience with or interest in Agile documentation principles

What We Value: 

• 1-3 years of writing experience in a structured work environment
• Demonstrated initiative in seeking ways to contribute to organizational success and move beyond the narrow definition of job responsibilities
• Demonstrated interest in information technologies and/or information security
  • An ability to quickly grasp technical concepts and translate them into clear, easy-to-understand content
  • An ability to proactively communicate the status of information resources to a range of content stakeholders
• Ability to thrive in both team and self-managed environments
• Experience with or interest in Agile documentation principles
• Experience with Word, Excel, PowerPoint, Adobe InDesign, Adobe Robohelp, TechSmith SnagIt, and/or TechSmith Camtasia
• Familiarity with HTML and CSS

 Competitive salary, commensurate with experience. Benefits included. 

Required Skills

Required Experience