Licensed Clinician - Family Resource Center
[Gandara Center]
CLINICIAN
The Gándara Center provides residential, mental health, substance abuse, and preventive services for children, adults, and families across the Pioneer Valley and eastern parts of Massachusetts. Founded in the Hispanic community, we value cultural diversity and strive to provide culturally competent, innovative services to a diverse community. The Mission of the Gándara Center is to promote the well-being of Hispanics, African-Americans, and other culturally diverse populations, through innovative, culturally competent behavioral health, prevention, and educational services.
EMPOWERING LIVES. RESTORING FAMILIES
The Clinician is responsible for providing clinical triage services for Children Requiring Assistance (CRA) and their families, referred primarily from the court, schools and DCF. Services include working with a Family Partner to conduct standardized intake, screening, assessment, service planning and referrals. The Clinician also works with the Family Partner to facilitate groups for youth and parents, such as Youth Anger Management and Parenting Skills & Support.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Provide screening intakes and clinical assessments (CANS) for CRA-related families.
Work collaboratively with the Family Partner through all steps of family engagement and assessment and support planning.
Provide family and group counseling; facilitate psycho-educational groups for program participants and their families.
Create Family Support Plans with willing families based on needs identified from intake, screening, and assessment.
Collaborate with the Family Partner, DCF, courts, school systems, attorneys, and other behavioral health/mental health providers on the best course of treatment for youth and their families and make referrals accordingly.
To adhere to program and agency policies and procedures
Notifies Program Director immediately in the event of a crisis, suspected illegal activity, or any behavior constituting an incident in the Program.
Performs client case management
To perform other duties as assigned by the Program Director or Clinical Director
Communicates with staff surrounding necessary client information
Serves as a resource in providing clinical support to staff as needed
Attends Clinical Team Meetings; Program Meetings; May fill in for other administrative team members at meetings as needed
Organizes and maintains all family client files and related information
Maintenance of program materials in adherence with state license and regulations
Seeks and uses management staff for training and supervision.
Attends Agency and Department required meetings and trainings.
Attends trainings and obtains CEUs in order to maintain professional licensure.
Follow up with families within 2 weeks of referral to see if referred services have connected with families. Work in collaboration with other FRC staff to ensure follow up occur 60 days later to ensure families’ satisfaction with the services of the FRC through a Family Satisfaction survey.
Review Family Support Plan with families at the end of 6 months from assessment completion to review adherence to the plan and/or identify additional necessary services and/or to adjust the plan if desired.
Maintain standards for clinical record keeping and monitor participant records for completeness and compliance, including data input into Gandara’s EMR system and the UMASS system for FRC specifically.
Provide training as needed on clinical topics to families and children/adolescents.
Provide outreach as needed to court personnel, police, school, and after school program personnel, community-based family agencies, health and behavioral health facilities and other entities to engage families.
OTHER DUTIES AND RESPONSIBILITIES:
Required Skills
KNOWLEDGE, SKILLS, AND ABILITIES
LEADERSHIP, TEAM MANAGEMENT, AND INTERPERSONAL SKILLS
Sensitivity to, and respect for, the diverse world views and different communication styles of individuals of diverse ethnic, linguistic and/or cultures which nurture and shape an organization that celebrates and promotes diversity in its workforce;
Highly effective and well-honed verbal and written communication and presentation skills in English; interpersonal skills necessary to persuade and guide both peers and other Agency staff regarding operational matters.
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_EXHIBIT EXEMPLARY CUSTOMER SERVICE, COMPASSION, AND CARE IN THE EXECUTION OF ALL DUTIES AND INTERACTIONS. _
AMERICAN DISABILITIES ACT REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
WORKING CONDITIONS
This job is done primarily in an office setting, with community outreach and home visits, as needed. Employee may lift and carry promotional items for community events, as well as for the set-up of support groups and food pantry. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BENEFITS:
ENVIRONMENT
Gándara Mental Health Center is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The Gándara Mental Health Center is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Experience
KNOWLEDGE, SKILLS, AND ABILITIES
LEADERSHIP, TEAM MANAGEMENT, AND INTERPERSONAL SKILLS
Sensitivity to, and respect for, the diverse world views and different communication styles of individuals of diverse ethnic, linguistic and/or cultures which nurture and shape an organization that celebrates and promotes diversity in its workforce;
Highly effective and well-honed verbal and written communication and presentation skills in English; interpersonal skills necessary to persuade and guide both peers and other Agency staff regarding operational matters.
_ _
_EXHIBIT EXEMPLARY CUSTOMER SERVICE, COMPASSION, AND CARE IN THE EXECUTION OF ALL DUTIES AND INTERACTIONS. _
AMERICAN DISABILITIES ACT REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
WORKING CONDITIONS
This job is done primarily in an office setting, with community outreach and home visits, as needed. Employee may lift and carry promotional items for community events, as well as for the set-up of support groups and food pantry. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BENEFITS:
ENVIRONMENT
Gándara Mental Health Center is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The Gándara Mental Health Center is also committed to compliance with all fair employment practices regarding citizenship and immigration status.