Job Posting Details:

We're currently looking for a Sales Professional or Licensed Optician with a great sense of style and background in either highend apparel or optical markets. GLCO sales associates are responsible for delivering full customer service to all shoppers. This includes assistance with proper frame fit and styling, appropriate lens suggestions and brand history.

Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Maintain a Clientele Program.

Encourage our shoppers to fill their Rx lenses with us, especially when they have VSP or Eye-Med insurances.

Store Operations and Accountability

Completely fill out customer paperwork and add to customer profiles at time of purchase.

Communicate all store issues to Director of Retail. These relating to customers, schedule changes, maintenance, etc.

Properly communicate any/all details in customer trays by adding clear notes.

Assist in weekly inventory audits to maintain accurate stock levels.

Maintain all policies and procedures within the GLCO Retail Employee Handbook.

Adhere to omni-channel service approach which is intended to streamline and simplify the customer experience.

Light Cleaning around all areas of the store during downtime.

You'll have a track record of being able to:

Recommend multiple suggestions based on customer needs, preference and face shape.

Maintain a constant presence on the sales floor to be available to be offer any customer assistance.

Ensure a positive in-store experience by greeting all of our customers and offering assistance as soon as they enter. Be ready to explain the brand history and talk about Garrett's design approach.

Create a comfortable environment for the customer by creating movement, cleaning frames and staying within ear's reach of them.

Follow up with customers, especially when there are delays with their job.

Eligibility Requirements:

Undergraduate or graduate degree (minimum BS/BA)

Cumulative GPA of 3.0 or higher preferred or equivalent in your academic program

Fluent in English (written and verbal) as well as fluent in local language for country of application

Sales experience required (including retail sales, corporate internships or entrepreneurial programs)

Business, Sales, Marketing, Communications, Information Technology, Computer Science, or Finance degree.