Job Description

I. JOB SUMMARY: Responsible for scanning all patients’ medical records in accurate and complete manner into an EHR. Assist in various other duties in the Medical Records Department. II. JOB RELATIONSHIPS:              

• Directly reports to Revenue Cycle Manager
• Interdepartmental collaboration throughout all areas of the practice
• Interacts and communicates with other healthcare organizations to obtain needed information

                                      III. JOB RESPONSIBILITIES:

• Prepare documentation for scanning.
• Effectively handle record requests from physician offices, insurance companies, hospitals, etc.
• Handle all certified mail.
• Demonstrate excellent customer service and phone etiquette
• Effectively handle patient record requests
• Check appointment schedules and ensure that needed records are in chart.
• Other duties as assigned.

Qualifications

IV. JOB REQUIREMENTS:

The following are the minimum requirements necessary to adequately perform this job:

EDUCATION: High School degree WORK EXPERIENCE: (Preferred) Minimum one year of medical records clerk/health information technician experience, preferably in medical practice setting. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Knowledge of scanning equipment and computers.
• Knowledge of medical terminology.
• Knowledge of HIPAA guidelines.
• Ability to work in a very fast paced environment.
• Excellent time management and organizational skills
• Demonstrates excellent customer service and effective communication skills
• Positive attitude with team-centered approach

Additional Information

V. TYPICAL PHYSICAL DEMANDS:

• Must be able to sit/stand/walk for extended periods of time
• Ability to communicate effectively with outside entities via telephone and/or written correspondence
• Requires full range of body motion including handling and lifting boxes and equipment up to 25 lbs.
• Requires correct vision and hearing to normal range
• Requires continuous interaction with computer terminal
• Requires occasional bending, twisting, squatting, and kneeling in office