A Gate Clerk is responsible for overseeing the flow of vehicles, goods, and personnel entering and leaving a logistics facility. They ensure compliance with security, operational, and administrative procedures while maintaining accurate records of all activities.
Key Responsibilities:
1\. Gate Operations
- Monitor and manage the entry and exit of trucks, trailers, and other vehicles at the facility gates.
- Verify drivers' documentation, including identification, delivery orders, and shipping manifests.
- Perform security checks on incoming and outgoing vehicles, as required.
2\. Record Keeping
- Accurately log vehicle arrivals, departures, and load details into the company's system.
- Maintain records of all gate activities, ensuring compliance with company policies and legal requirements.
- Generate reports for management on vehicle and freight activity as needed.
3\. Communication and Coordination
- Serve as the point of contact for drivers, providing directions and guidance within the facility.
- Communicate with the operations and warehouse teams to coordinate loading, unloading, and vehicle movements.
- Report any delays, discrepancies, or security concerns to the appropriate departments.
4\. Compliance and Safety
5\. Administrative Tasks
- Process gate passes, delivery receipts, and shipping documentation.
- Handle inquiries from drivers, vendors, and other stakeholders professionally.
- Assist with troubleshooting system errors or administrative discrepancies.
6\. Technology Use
Skills and Qualifications:
- High School Diploma or equivalent; additional training in logistics or administration is a plus.
- Basic knowledge of shipping and receiving processes.
- Strong organizational skills and attention to detail.
- Good communication and customer service skills.
- Ability to use computers and standard office software.
- Familiarity with safety and compliance regulations in logistics is advantageous.