THE MISSION OF GATEWAY CHURCH IS: “TO HELP PEOPLE EXPLORE GOD AND BECOME A UNIFIED COMMUNITY OF GROWING, MULTIPLYING CHRIST-FOLLOWERS.”

THE MISSION ABOVE IS NOT ONE PERSON’S JOB ON STAFF AT GATEWAY, IT IS EVERY PERSON’S JOB. EVERY EMPLOYEE WILL ASSUME RESPONSIBILITY TO EXECUTE THE MISSION AS AN INDIVIDUAL. IN FACT, THE HIGHEST PRIORITY AND EXPECTATION OF EVERY GATEWAY EMPLOYEE IS TO DO THIS MISSION IN A PERSONAL WAY. TO HELP PEOPLE EXPLORE GOD (THROUGH INVITATION AND VOLUNTEER RECRUITMENT) AND BECOME A UNIFIED COMMUNITY (THROUGH TEAM BUILDING AND SPIRITUAL CARE) OF GROWING, MULTIPLYING (THROUGH DEEPER SPIRITUAL INVESTMENT AND TRAINING), CHRIST-FOLLOWERS.

SUMMARY OF POSITION The primary purpose of this role is to provide operational support for our North Campus Kids(Birth-Elementary) team by coordinating North Campus Kids events, overseeing Kids Guest Servicesexperiences and providing administrative support plus managing childcare for all North ministries. 

PRIMARY FUNCTIONS

●  Ensure all event participants receive timely communications and information regarding upcoming events ●  Submit requests for events in a timely manner to avoid confusion and scheduling conflicts ●  Facilitate a smooth flow of communication between the Kids team and support departments (Facilities, Tech, etc.) from the beginning through the end of every event ●  Purchase event materials and distribute them in an adequate amount of time to prepare for events ●  Execute and maintain after- event assessments to be used in preparation for future events ●  Ensure check-in stations are well staffed with well-trained and friendly volunteer hosts ●  Recruit and on-board new volunteers ●  Provide coaching and training for volunteers to equip them to excel in their ministry role ●  Create a volunteer experience to include a high level of care and community with other volunteers ●  Develop and execute a “new family” experience by providing world-class customer service in a welcoming and helpful environment ●  Will oversee the Lobby and Courtyard experience for families on Sunday mornings, engaging withfamilies and children to grow excitement for the ministry ●  Execute check-in/out processes and procedures and ensure consistent compliance, to providethe highest possible levels of child safety ●  Ensure check-in equipment, supplies, and radios are fully functioning at all times ●  Inform ministry leaders with timely new family information so they can follow up in an expeditious manner ●  Responsible for working directly with the Gateway North Ministry Leads, Events Coordinator, etc. to schedule childcare needs and be able to project adequate childcare needs (includes any camps or off-site events for all North ministries) ●  Communicates to parents, through actions and words, that we are providing a safe and nurturing environment for their children ●  Oversee recruiting, training, scheduling and supervision of childcare workers to abide by all safety guidelines ●  Conducts background checks on all volunteers and childcare workers, according to our policy ●  Provides support and supervision of childcare experience during shifts, either on-site or available remote ●  Responsible for immediately reporting any incidents that occur during childcare or NextGenexperience to the immediate supervisor ●  Maintains cleanliness in childcare rooms in preparation for Sunday classes ●  Manages and submits childcare worker’s hours to Finance in a timely manner ●  Confirm campus calendars are consistently up to date and accurate ●  Provide accurate reports and metrics for ministry leads and make them available for ministry planning and evaluation ●  Enter, maintain and present financial records and POs in a timely manner 

SECONDARY FUNCTIONS

● Other duties as assigned

DESIRED QUALIFICATIONS/SKILLS

●  Bachelor’s degree or equivalent college degree preferred

●  Previous Operational and/or Guest Services or Customer Service experience preferred

●  Strong organizational skills

●  Excellent written and oral communication skills

●  Ability to lead teams of volunteers through consistent training, coaching and care

SPIRITUAL CRITERIA

●  Must have an intimate and growing relationship with Christ

●  Must become a commissioned leader at Gateway Church (or be willing to if not currently commissioned)

●  Model standards and expectations of commissioned leaders at Gateway Church 

WORKING CONDITIONS AND OTHER INFORMATION

●  Sunday through Thursday schedule with added responsibilities for holidays and special events asassigned

●  Required attendance at Tuesday staff meetings

●  Easter- all hands-on deck for Saturday/Sunday services and events (See Holiday Policy in the employee handbook for more information)

●  Christmas- all hands-on deck for our Christmas services and events (See Holiday Policy in the employee handbook for more information)

●  Superbull- all hands-on deck for Saturday/Sunday services and events

●  Annual All Staff Retreat- dates are subject to change but typically fall sometime in May

●  Annual Leadership huddle- dates are subject to change but typically fall sometime in August

●  Attend all functions that we require of our Commissioned Core (i.e. Leadership Community, etc.)

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Equal Employment Opportunity has been, and will continue to be, a fundamental principle at GatewayChurch, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, sex, age, national origin, disability, pregnancy or any other protected characteristic as established by law.

As a religious institution, it is important that all employees of Gateway Church practice the same beliefs of the church. We therefore reserve the right to exercise this bona fide occupational qualification (BFOQ) in determining which applicants are best suited for positions at our church.

_This policy of Equal Employment Opportunity and the related BFOQ applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment. _