Job Description

Job Description

Outcomes. Delivered.

GCOM develops technology that helps state and local governments improve outcomes for the people they serve.

For example, our technology:

· Ensures that mothers can buy healthy food for their children through the WIC program

· Helps first responders decrease opioid overdoses in their neighborhoods

· Tracks trends in human trafficking so local law enforcement can identify traffickers and better support victims

· Gives teachers the insights they need to spot students who need extra support

· Helps state tax agencies process returns 99% faster so taxpayers get their refunds right away

We’re more than a technology company -- we’re an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what’s best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you’ve come to the right place.

GCOM is looking for candidates to fill the role of Business Analyst to our growing Criminalized Computer History Team!

Key Responsibilities:

• Develop a strong understanding of the role of each of the different Justice Public Safety agencies in the criminal justice cycle, the standard set of software solutions utilized by each agency and an awareness of the market leaders for each of the major solutions
• Utilize tools and techniques to deftly extract, understand and document public-sector Customers’ organizational direction, business objectives and goals
• Effectively transform verified Customer business challenges into system functional requirements
• Guide Customer stakeholders in conducting the fit-gap analysis of validated Customer requirements with GCOM Product solution(s)
• Create high-quality project artifacts/documentation using industry standard tools and techniques.
• Participate in developing and executing test and training plans
• Establish an expert understanding of the national security and interoperability standards such as CJIS Security Policy, FBI EBTS TOU, Justice Global Reference Architecture, NLETS, NCIC Data Handling Standards, Joint Task Force and Section 508/WAG
• Develop system modification impact assessments
• Assist the Product Manager in the development of team, project, and executive status reporting
• Establish trusted advisor relationships with Customer stakeholders
• Leverage the Azure DevOps platform to manage the assets necessary to plan, monitor and validate work products

Qualifications:

• Mandatory:
• BS degree in computer science, information technology, or related field, or equivalent combination of education and work experience
• 7+ years of relevant experience in a Business Analyst role for the design, development/configuration, implementation and on-going operation and support of sophisticated information technology solutions
• 5+ years of verifiable experience performing responsibilities similar to the Key Responsibilities working with Criminal Justice Agencies: Criminal Justice Agencies include police departments, sheriff department, criminal courts, district attorney, county corrections/jails, probation and/or parole departments and state corrections
• 5+ years’ experience in facilitating design and user story/use case discussions
• 5+ years’ experience using multiple SDLC methodologies, including Agile, Iterative, Waterfall and SCRUM (including hybrids)
• Expert level analysis skills including the ability to identify patterns, potential issues an then translate those into functional and test requirements.
• Expert level understanding of business functional areas and management issues as well as the IT organization's systems and capabilities.
• Ability to influence and build relationships and demonstrate team leadership in all interactions
• Successful track record transforming broad, vague ideas into tangible, discrete solution
• Passion for leading by example while mentoring junior team members
• Exceptional written and verbal communication skills. Communicates effectively with business clients to establish consensus
• Extensive experience in MSOffice tools, including Word, Excel, Visio and PowerPoint
• Ability to travel for an average of 25 - 50% over a typical calendar year, pending

Highly Desired:

• Experience working for a software product and/or solutions services consulting firm working with large public sector agencies
• Proven track record with planning, estimating, and organizing effort for the WBS
• Experience with industry standard Application Lifecycle Management (ALM)/DevOps toolsets such as Azure DevOps, Atlassian JIRA or equivalent
• Working toward relevant industry certification (e.g., PMI-PBA, CEng, CITP, TOGAF, IIBA, ISEB diploma) desirable but not essential as part of career progression

If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!

GCOM provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.

Company Description

GCOM is led by government innovators who recognized a need in the market for a new way of doing things. During their time both in government service and serving government they were often frustrated by a state and local tech market characterized by fragmented small companies and a few industry behemoths. After years of being forced to choose between the higher risk smaller players and the low risk, high cost of big systems integrators, GCOM's innovative leadership saw an opportunity for change and was determined to provide tech-savvy government leaders a third option.

GCOM's Technical Headquarters is located in Albany, NY, and its Business Headquarters is located in Columbia, MD. GCOM has office locations around the country, including Kansas City, MO, New York City, and Tallahassee, FL. GCOM LLC is backed by Sagewind Capital, a middle-market private equity firm, and Bagnols Family Offce Investment Partners.

Company Description

GCOM is led by government innovators who recognized a need in the market for a new way of doing things. During their time both in government service and serving government they were often frustrated by a state and local tech market characterized by fragmented small companies and a few industry behemoths. After years of being forced to choose between the higher risk smaller players and the low risk, high cost of big systems integrators, GCOM's innovative leadership saw an opportunity for change and was determined to provide tech-savvy government leaders a third option.\r\n\r\n \r\n\r\nGCOM's Technical Headquarters is located in Albany, NY, and its Business Headquarters is located in Columbia, MD. GCOM has office locations around the country, including Kansas City, MO, New York City, and Tallahassee, FL. GCOM LLC is backed by Sagewind Capital, a middle-market private equity firm, and Bagnols Family Offce Investment Partners.