Customer Service Professional
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Donation matching
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Signing bonus
Tuition assistance
Vision insurance
Geiger Pump & Equipment is a leading supplier of critical pumps, vacuum pumps, blowers, mixers, and related equipment to manufacturers and water treatment plants throughout the Mid-Atlantic. We are seeking an experienced Customer Service professional to join our growing team in Baltimore, MD or Aston, PA.
The Customer Service Professional will:
· Provide customers with pricing for equipment parts or repairs, order acknowledgements and status updates
· Enter and track orders in our business system, including inputting sales and shop orders
· Work with our shipping team to coordinating shipments
· Purchase materials to fulfill orders and monitor inventory and regularly purchase materials to maintain inventory levels
· Work in partnership with our sales teams to assure customer expectations are met or exceeded
· Focus on providing customers with exceptional customer service and clear, timely communication
We value safety, teamwork, new ideas, ongoing learning, and respect for each other and our customers. We invest in our team members and communities, and work to create rewarding careers with exciting potential for growth.
Minimum Qualifications:
Excellent communication and interpersonal skills
Ability and desire to learn quickly
Computer skills including familiarity with Microsoft office (Outlook, Word, Excel) and Adobe, and experience using customer relationship management (CRM) tools and business systems such as Sage 300
Ability to complete tasks independently and manage time
Positive attitude and desire to learn and contribute to a team and provide exceptional service
Associates degree would be a plus
Geiger Offers:
· Signing bonus, competitive pay, profit sharing, and generous paid-time-off (PTO)
· Health Insurance options for individuals and family, including dental and vision, health savings accounts with company contribution, and more
· Retirement 401K plans with excellent company matching
· Full tuition reimbursement for future college or trade school
· Time off for community volunteering, new parent paid leave, Employee Assistance Program, and more
To apply please visit https://www.geigerinc.com/careers or call us at 410-682-2660 and ask for Denise at extension 2321. We look forward to meeting you!