Job Description

SUMMARY:

The Area Operations Manager is responsible for providing operational support and leadership to multiple Sales Centers within a designated region of the Company. Each Center is a large, established wholesale HVAC distributorship that carries multiple brands of equipment, parts and supplies.    The primary purpose of this role is to successfully support daily operations of all facets of the multiple sales centers.

ESSENTIAL DUTIES/ACCOUNTABILITIES:

• Represent GEMAIRE as a leader in the industry ensuring maximum sales, profitability and operational function.
• Provide instruction, training and guidance to the operations of Sales Centers; including Warehouse, Shipping/Receiving, Delivery, Fleet Drivers, Showroom, Warranty, Counter Sales and Inside Sales personnel.      
• Educate Sales Center Managers on inventory management performance topics as associated to cycle count variances, scrapped inventory, pending warranty items, IOT shipments, reserved sales orders passed time limit, fillable backorders, negative on-hand items and bin location management.  Train underperforming Sales Centers on proper techniques to achieve higher performance results.
• Assist and train Sales Center employees on the process of merchandising products and conducting open houses or ‘Counter Days.’  Support Marketing Manager on any sales/marketing promotion as it pertains to operations.
• Support implementation of any new or modified products, policies and procedures issued by corporate departments and/or Division President.
• Review weekly reports on action slow and damaged inventory performance with Regional and Sales Center Managers while making suggestions to any underperforming locations.
• Support training meetings/conference calls with all Regional and Sales Center Managers to review current topics and/or issues as they relate to the Centers; coordinate with the Division President to prepare and conduct annual managerial training conferences.
• Regularly attend Regional Sales meetings to keep abreast of current sales initiatives; ride with Regional and Territory Sales Managers while visiting customers to review and resolve any operational topics and/or issues.
• Perform other duties as assigned.

QUALIFICATIONS:

• Minimum 5-10 years operational experience in the HVAC industry and product lines associated with HVAC; experience managing wholesale HVAC equipment supply houses.
• Proficiency in air conditioning, heating and ventilation equipment at a wholesale distribution level.
• 3-5 years of experience in residential and commercial contractor relationships.
• Proven success in sales, marketing, operations and leadership roles.
• Proven success in managing and mentoring other sales employees while establishing sales goals.
• Strong interpersonal skills including sales, problem solving and customer service are absolutely required.
• Ability to analyze sales and market data.
• Ability to read and interpret P&L statements.
• Capable of working in a fast paced environment with skills to multi-task on different levels.
• Ability to give quality presentations.
• Ability to work independently, but meet assigned goals and objectives in designated time frames.
• Must possess the attitude of wanting to learn, teach and lead.
• Proficient in Microsoft Office products.
• Bachelor’s Degree in Business or related field preferred.

Company Description

Gemaire is a subsidiary of Watsco, Inc., (NYSE: WSO) the world’s largest independent distributor of heating, ventilation, and air conditioning (HVAC) equipment, parts, and supplies. Gemaire, with corporate headquarters in Deerfield Beach, Florida has more than 100 locations in eleven states including Florida, Georgia, Texas, North Carolina, South Carolina, Virginia, Alabama, Louisiana, California, Nevada, and Arizona. For more than 50 years we have been known as a respected, strong, and reliable force within the HVAC industry. Our distribution rights with trusted manufacturer brands such as Rheem, American Standard, Frigidaire, Mitsubishi, and others allow us to provide only the highest quality, most eco-friendly equipment, parts and supplies to our valued network of contractors’ coast to coast. As a member of our sales and service drive Gemaire team you will enjoy competitive pay and benefits including medical, dental, vision and life insurance, paid time off, tuition reimbursement and an opportunity to build wealth and save for your retirement via our Employee Stock Purchase Plan and 401(k). Most unique to Gemaire is that all our employees – whether in the warehouse or in our corporate office – enjoy regular business hours. Except for the occasional Saturday morning during the summer our associates do not work nights, weekends, or holidays! Apply for a cool new job today . . . . your future starts now! GEMAIRE is a Drug-Free Workplace and an Equal Opportunity Employer. For more than 50 years we have been known as a respected, strong, and reliable force within the HVAC industry. Our distribution rights with trusted manufacturer brands such as Rheem, American Standard, Frigidaire, Mitsubishi, and others allow us to provide only the highest quality, most eco-friendly equipment, parts and supplies to our valued network of contractors’ coast to coast. As a member of our sales and service drive Gemaire team you will enjoy competitive pay and benefits including medical, dental, vision and life insurance, paid time off, tuition reimbursement and an opportunity to build wealth and save for your retirement via our Employee Stock Purchase Plan and 401(k). Most unique to Gemaire is that all our employees – whether in the warehouse or in our corporate office – enjoy regular business hours. Except for the occasional Saturday morning during the summer our associates do not work nights, weekends, or holidays! Apply for a cool new job today . . . . your future starts now! GEMAIRE is a Drug-Free Workplace and an Equal Opportunity Employer.