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Account Manager

Gemini

Account Manager

Santa Ana, CA
Full Time
Paid
  • Responsibilities

    Job Description

    COMPANY OVERVIEW

    HUNGRY. HUMBLE. SMART. These three tenets drive our diverse Sales team and fully represent Gemini's core values. As a growing company serving the legal community, we look forward to adding like-minded professionals to our family. If you share our passion, please apply!

    Gemini Legal is an industry-leading, dynamic, advanced legal services provider. Our workplace culture sets us apart from our competition by offering our sales team unlimited growth potential in the prestigious legal support industry. Focused on Gemini's value-added propositions, our sales team embodies impeccable ethics, promotes cutting-edge technology, and constantly strives to meet our client's true needs. We are a confident and powerful team striving to exceed expectations.

     

    JOB DESCRIPTION:

    The Sales Account Manager is responsible for promoting and maintaining a high level of sales of Gemini’s products and services working within an established territory and providing superior customer service and support.  Essential responsibilities and duties may include, but are not limited to, the following:

    • Develop, analyze, prioritize, and execute territory sales plans and activities to achieve stated sales goals.  This includes but is not limited to forecasting, calendaring, maintaining client notes and actions within CRM tools, and completing assignments supporting account management.
    • Research and demonstrate industry and customer market knowledge in order to exceed client expectations and development, as well as utilizing such knowledge in territory management.
    • Become well versed on Gemini products and services, with the ability to upsell these to existing clients.
    • Participate in company meetings, conference calls, training, and other required internal meetings.
    • Actively engage in client meetings, sponsored events, socials, conferences, and conventions that support the marketing and sales of Gemini services, i.e. CAAA related events and conventions, client entertainment gatherings or parties, regular client office visits, and chapter meetings.
    • Build customer relationships and manage accounts in a manner compliant with Gemini’s practices, HIPAA, and all other state and federal document security regulations.
    • Establish and maintain excellent communications and sound working relationships with co-workers, territory clients, and their office staff.
    • Demonstrate honesty and integrity while modeling behaviors consistent with company standards and policies for business and compliance-related matters. 
    • Other related duties as required.

    REPORTS TO:

    Regional Sales Manager (RSM)

    SKILLS AND ABILITIES FOR SUCCESSFUL JOB PERFORMANCE:

    • Critical thinking skills
    • Drive to be successful 
    • Basic computer skills, including internet usage and Google applications
    • Vision to find opportunities where others fail
    • Excellent organizational skills
    • Excellent verbal and written communication skills
    • Ability to detect customer needs and clearly present key benefits of doing business with Gemini
    • Strong interpersonal, teamwork, organizational, and workload planning skills
    • Strong self-management with the ability to work independently and within a team
    • Self Motivation and strong work ethic

    TRAVEL:

    Candidates must live within a 20-mile radius of the city of Santa Ana, CA.

    Position requires 80% local territory travel (within driving distance) and 10% for corporate office meetings and industry conventions

    FUNCTIONAL REQUIREMENTS:

    • Previous legal experience is preferred, but not required.

    • College degree preferred, but not required

    • Minimum of two years successful sales experience

    • Demonstrated track record of successfully meeting sales goals is required

    • Professional Appearance and stable work history

    • Must pass pre-employment drug screening and background check

    • Ability to perform all assigned job duties

    • Valid Driver’s license and current auto insurance

    • Must be able to perform all physical activities, including, but not limited to, lifting, bending, standing, climbing, or walking while carrying out assigned duties.  

    • Must be able to sit for at least one hour at a time (total: 4-6 hours/day). Must be able to use the keyboard for extended periods of time (total: 2-4 hours/day).  Must be able to use a phone with or without a headset for extended periods (total: 3-5 hours/day).  Must be able to sit and/or drive for extended periods of time, up to 4-6 hours a day.  Must be able to walk to and from law offices <15 minutes at a time, multiple times throughout the day.

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