This is an opportunity to help shape the culture, systems, and guest experience of a growing hospitality concept. The restaurant combines a strong bar program, American fare, and an experienced team in a fast-paced, guest-focused environment.

We're seeking a hands-on General Manager who is comfortable balancing daily operational execution with leadership, staff development, financial oversight, and guest experience management.

Location

Philadelphia, PA

Accessible by public transportation

Compensation

• $75,000–$85,000 annual salary
• Quarterly performance-based bonus opportunities
• Biweekly payroll

Benefits

• Medical benefits
• Paid time off
• Company dining perks
• Quarterly bonus program

Schedule

• Full-time
• Approximately 50–55 hours per week
• 5-day workweek
• Occasional flexible 6th day for administrative responsibilities
• Nights, weekends, holidays, and special events required

About the Role

This General Manager will serve as the primary operational leader for the restaurant, overseeing service standards, team development, financial performance, guest satisfaction, and daily execution.

The position works directly with ownership and plays a key role in establishing culture, accountability, and operational consistency as the business continues to grow.

We are looking for someone who can:

• Lead confidently during busy service periods
• Build and maintain a positive team culture
• Develop systems that improve consistency and execution
• Communicate effectively with ownership and department leaders
• Balance guest experience with operational performance
• Create accountability while maintaining staff engagement

About the Restaurant

This independent restaurant and bar offers a high-energy guest experience focused on craft cocktails, American cuisine, and hospitality-driven service.

The concept serves a mature clientele and has quickly established itself as a destination within the Philadelphia dining scene. The ownership group is actively investing in growth, systems, and long-term leadership development.

Responsibilities

• Lead all front-of-house operations
• Serve as primary liaison between ownership and restaurant teams
• Recruit, hire, train, and develop FOH staff
• Build and maintain restaurant culture and service standards
• Manage scheduling and labor allocation
• Process payroll and oversee employee relations
• Monitor sales performance and operating expenses
• Oversee inventory, ordering, receiving, and vendor relationships
• Lead pre-shift meetings and daily communications
• Partner with culinary leadership on day-to-day operations
• Manage POS and reservation systems
• Coordinate special event execution and operational planning
• Handle guest concerns, service recovery, and conflict resolution
• Support marketing, media, and promotional initiatives
• Coordinate facility maintenance and vendor services

Qualifications

• 2–4+ years of General Manager experience
• Experience managing teams of 20+ employees
• Strong P&L management experience
• Scheduling, payroll, and labor management experience
• Inventory and purchasing experience
• Vendor management experience
• Staff development and coaching experience
• Strong organizational and communication skills
• Food safety knowledge
• Ability to stand for extended periods
• Ability to lift up to 50 lbs.

Ideal Background

Experience in one or more of the following:

• High-volume restaurants
• Bar-focused concepts
• Independent restaurant groups
• Hospitality-driven service environments
• Growth-stage restaurant concepts

How to Apply

Please submit your resume with full contact information and two professional references. Supervisor email addresses are required. Qualified candidates will be contacted directly.