General Manager

ARK Hospitality

General Manager

Fort Walton Beach, FL +2 locations
Full Time
Paid
  • Responsibilities

    The Hotel General Manager (GM) leads all aspects of the hotel’s operations, ensuring financial success, guest satisfaction, and team development while upholding our mission, vision, and values. This hands-on leadership role requires a proactive, self-starting individual with 24/7 availability to ensure excellence across all departments. Responsibilities: • Perform administrative duties, such as payroll, bank deposits, and completing operational checklists. • Oversee daily operations, including room bookings, event planning, and maintenance. • Conduct daily check-ins with department teams and lead training meetings to uphold service standards. • Handle guest complaints and queries, promoting exceptional customer service. • Lead staff training meetings and ensure operational checklists and safety protocols are followed. Qualifications: • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Proficient in Microsoft Office; Excel, Word, Outlook, PowerPoint • High school diploma or general education degree (GED); OR one to three years related experience and/or training; OR equivalent combination of education and experience • Ability to read, write, analyze, and interpret business correspondence, general business periodicals, professional journals, technical procedures, or governmental regulations • Previous experience as a hotel manager, assistant manager, or hotel department manager required Compensation: $70,000

  • Compensation
    $70,000-$75,000 per year
  • Locations
    Colorado Springs, CO • Fort Walton Beach, FL • Dallas, TX