As a General Manager, this role is the primary integrator for the organization, listening closely to the owner’s vision and mapping out a plan to achieve it. The GM brings creative roadmaps to the owner, including detailed plans for achieving the annual and long-term plans. The GM is responsible for the output of all the people on their team. This will require creating, maintaining, and improving the systems and processes the team uses, as well as gaining the type of buy-in that animates them at peak performance. This role is responsible for all business operations with the exception of sales and marketing. Determine and delegate to staff; which consists of administrative, operational, administration and field employees. To receive regular reports from staff and project updates from field personnel
Overseeing daily business operations
Developing and implementing growth strategies
Training low-level managers and staff
Creating and managing budgets
Improving revenue
Hiring employees
Evaluating performance and productivity
Analyzing accounting and financial data
Researching and identifying growth opportunity
Generating reports and giving presentations
Behaviors and Habits needed for success in this role:
Urgency around results
Task management, prioritizing
Clear Direction
Proactive communication: formal and informal, frequent
Issue Collection and resolution management
Delegate, instruct and follow up
Structure and consistency
Comfort with conflict, conflict resolution
Appreciation for customer service
Ability to integrate Various company functions and departments
Exercise Influence
Reporting and Accountabilities required of this role:
Weekly Financial review with the President to review KPIs
Monthly Financial Review to discuss variances, issues, and forecasting
Annual Budget meetings
Mid-Year Reforecasting meeting
When we invest in our employees, we create a rewarding, satisfying culture that fosters rapid personal and professional advancement. Happy employees lead to better experiences for our customers, a better community for us to live and work in, and a better world. Let’s be better!
Apply today!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Brothers That Just Do Gutters Corporate.