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General Manager

Din Tai Fung

General Manager

New York, NY
Full Time
Paid
  • Responsibilities

    DIN TAI FUNG RESTAURANTS LOCATION: 1633 Broadway, New York, NY 10019 (Paramount Plaza) SALARY RANGE FOR GENERAL MANAGER: $180,000 - $215,000 annual salary

    BENEFITS FOR GENERAL MANAGER:

    Competitive Pay & Benefits

    Employer Contribution for individuals and eligible dependents' medical insurance

    Dental, Vision, and Life Insurance

    Health Savings Account (HSA)

    Commuter Spending Accounts

    401(k) Plan with company match

    Employee Assistance Program

    Discounts through BenefitHub

    Employee Meal Discounts

    Opportunities for growth; we love promoting within!

    JOB PURPOSE:

    General Managers manage the restaurant on a day to day basis. Their focus is on both the front of house and back of house operations, which consist of managing the brand, ensuring service meets the brand, managing inventories, and controlling costs as it relates to product and labor to ensure budgets are met. Additionally, the senior manager is responsible for creating a workplace environment that fosters Din Tai Fung’s core values of Smile, Synergy, Modesty, Integrity, Learning and Excellence.

    JOB RESPONSIBILITIES:

    Arriving to work on time to set positive example for employees

    Attending Front of House and Back of House Daily Camera Meetings

    Managing the Front of House and Back of House Management Team

    Ensuring restaurant is staffed and set up for business ensuring not to exceed labor budget

    Checking all server sections and kitchen departments for preparedness

    Ensuring opening / closing, Daily Check Lists are completed

    Ensuring restaurant is clean outside and inside of any debris

    Monitoring the inventory process and ensuring the accuracy of inventory

    Ensuring server stations are stocked with product and supplies

    Able to communicate in a manner that achieves positive results

    Completing schedules and posting by date established

    Performing interview process and hiring qualified staff

    Ensuring that all staff complete the appropriate paperwork correctly

    Disciplining and encouraging employees when necessary

    Providing training in all facets of the Front of House and Back of House operations

    Completing documentation accurately and in a timely manner

    Achieving budgeted sales and profit by managing costs and effectively running the restaurant

    Managing costs

    Opening and closing the restaurant(s)

    Reading, understanding, following and enforcing the Employee Handbook, Training Guide, and Specific Departmental Standard Operating Procedures Manual including POS operations.

    Ensuring compliance with licensing and hygiene, health and safety legislation

    Familiar with all products provided on menus

    Assisting staff when necessary in a positive and encouraging manner

    SYSTEMS:

    Responsible for timely inventory counts in accordance with the established schedule

    Ensures orders are made accurately (accurate pars, correct nightly inventory counts)

    Manages the ordering of office supplies to ensure that adequate stock levels are maintained

    Builds and maintains positive relationships with vendors and sales representatives to ensure that the restaurant receives the best possible products and services

    Manages the budget FOH restaurant’s budget

    Analyzes monthly financial results and annual budgets to assess and improve profitability

    Assists with the implementation and administration of the approved financial budget, and ensures that budget goals are met

    Plan, coordinate, and oversee the catering and banquet process, including service

    Manage the POS system to ensure that it is functioning properly and that all transactions are recorded accurately

    Manage cash handling procedures and sales reports to ensure that they are in compliance with company policy

    Monitor and adhere to control systems to minimize the risk of theft

    Follow all established accounting procedures

    JOB REQUIREMENTS FOR GENERAL MANAGER:

    8+ years of relevant experience or education

    Flexible Work Schedule

    Managers are required to work a minimum of 5 days per week and 10 hours per day

    Schedule may vary based on business demands.

    Proficient in using email, Google Workspace, and Microsoft Office

    Positive and professional attitude

    Strong communication and ability to work cohesively with all levels of management, all departments, and all co-workers in a team

    Ability to stand for long periods of time

    Ability to perform job functions with minimal supervision, attention to detail, and speed

    Note:

    This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.

    Din Tai Fung is an Equal Opportunity Employer and complies with the Fair Chance Initiative. Din Tai Fung is an Equal Employment Opportunity Employer – M/F/D/V

    Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally