General Manager

FR Pure Barre

General Manager

Mamaroneck, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    We are in search of a General Manager for our newest location, Pure Barre Mamaroneck, scheduled to open in Summer 2025!

    COMPANY OVERVIEW

    Pure Barre is a leading boutique fitness business and is the #1 barre concept in North America. We provide not just an amazing workout for our clients (and staff!), but also a place where we can go to feel empowered, be held accountable, find support, motivation and gratitude for ourselves and others in order to live healthier lives. With 18 open Pure Barre locations and several in pre-opening stages, FRA is the largest Pure Barre franchisee in the system. We invite you to join our team as we grow our supportive and meaningful community in NYC!

    POSITION OVERVIEW

    The General Manager is the heart and soul of one or multiple FRA studios. The General Manager is a key influencer in building the Pure Barre brand, runs the daily operations and long-term strategies of the assigned studio(s), and oversees all studio assistant sales managers and front desk sales associates at those studios. This position is integral to the FRA team and will participate in company-wide committees and initiatives.

    KEY RESPONSIBILITIES

    Sales

    Drive studio membership, package, and retail sales to meet or exceed revenue goals

    Maintain active leadership presence, assist, and coach front desk sales team through the sale process to meet or exceed revenue goals

    Implement sales process to schedule prospects into introductory classes

    Generate new leads using grassroots marketing, networking and paid social media campaigns

    Utilize POS system (ClubReady) to generate sales, run revenue and sales reports, track client journeys and identify opportunities to grow client loyalty

    Communicate monthly revenue goals to staff; update staff on progress throughout the month

    Calculate month-end commission totals for sales team and submit to payroll manager

    Review monthly P&L; understand studio revenue and expenses to improve studio profitability

    Leadership/Time Management

    Availability includes days, nights and weekends working in the studio in order to connect with staff and clientele. In-studio hours will include at least one night and one weekend day per week. Minimum of 35 hours per week scheduled in-studio.

    Delegate tasks and duties to front desk sales team

    Ability to troubleshoot and resolve studio emergencies as needed

    Schedule and lead monthly and quarterly front desk sales team meetings

    Collaborate with other FRA GMs and Leadership to share best practices and streamline operations and sales processes

    Communication - give and receive coaching within sales team and serve as a liaison to filter information to the Executive Team

    Understand the Pure Barre technique, and communicate regularly with the teacher training team to ensure that the technique is being delivered consistently and effectively

    Staffing and Scheduling

    Interview and hire all new front desk sales staff

    Schedule all new front desk sales staff training

    Maintain training procedure and frequently review with other FRA GMs and desk staff Update front desk manual as needed

    In collaboration with supervisor, analyze desk and class schedules to maximize utilization

    Own studio scheduling process in accordance with the Pure Barre labor model, including making necessary changes in scheduling software (both Club Ready and When I Work)

    Merchandise

    Work with supervisor to strategically plan what product is needed and execute orders to support client needs

    Change out retail floor and design displays weekly

    Oversee inventory on Club Ready and move between studios if necessary

    Strategize clearance sales quarterly to offload stagnant merchandise

    Special Events and Partnerships

    With Director of Brand & Marketing, organize and staff on-site pop-up classes, trunk shows, in-studio food samplings, etc.

    Attend events and book new leads, sign up new members and close immediate sales

    Identify, follow-up with and track sales leads generated from events

    Building/Studio Maintenance

    Be knowledgeable with troubleshooting any and all equipment issues, including sound systems and backup systems, and minimize the use of external technicians

    Ensure the studio is maintained and desk staff are properly executing regular cleanings

    With support of the facilities team, maintain all facilities and follow-up with necessary repairs

    PROFESSIONAL EXPERIENCE / QUALIFICATIONS

    Passionate about people and fitness

    Superior verbal, written, organizational, and interpersonal skills are necessary

    Relates well to people, inspires trust, and builds credibility and strong relationships quickly

    Astute in managing multiple relationships and keeping an eye on the big picture/strategic objectives while handling the details of the day to day business

    Resourceful; able to solve problems and move forward without having all the answers

    Hospitality and service industry experience preferred

    Studio/retail management experience a plus

    COMPENSATION & BENEFITS

    Base Salary: $64,400 annually

    Annual Performance-Based Bonus: Eligible for cash bonus based on studio performance, contingent on meeting revenue targets.

    Beyond compensation, we are committed to supporting our team members’ well-being and work-life balance with a comprehensive benefits package, including:

    Subsidized Medical insurance; Dental & Vision insurance

    401(k) retirement plan

    Flexible on-site schedule

    Parental leave and flexible return-to-work plans

    Team outings and events

    We have an ongoing commitment to elevate, inspire, and strengthen one another. We embrace humanity… all races, colors, religions, genders, gender identities or expressions, sexual orientations, national origins, genetics, abilities, ages, educations, opinions, cultures, ethnicities, languages spoken, beliefs, sexes, ancestries, citizenships, and marital statuses are welcome. Our community is where you belong.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Pure Barre Corporate.