Benefits:
Bonus based on performance
Paid time off
Smile. It’s a small action that makes a big difference!
We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! We desire to maintain a “get it" mentality, a “want it” attitude, and the capacity to learn and grow professionally and personally. That is why we smile! It is true what they say, if you LOVE what you do - you'll never work a day in your life. Where else can you wear flip flops at work everyday?!
Goldfish Swim School Core Values:
We go above and beyond with every detail to create a GOLDEN EXPERIENCE!
We believe in nurturing a culture that provides WOW! CUSTOMER SERVICE.
We do the right things, make the right decisions, and treat people with INTEGRITY, COMPASSION, and TRUST.
We meet and exceed expectations, so you see EXTRAORDINARY RESULTS.
We make a big deal about life’s accomplishments by remembering to CELEBRATE!
Benefits:
Paid training
Leadership roles
Great pay
Valuable work experience
Increased social opportunities
Future references/referrals
Job Qualifications and Skills:
Ability to work with children
3+ years of management experience required
Problem solver and creative thinking skills to identify and resolve challenges that students encounter
Must be willing to close 2 nights and work 1 weekend
Excellent communication and organizational skills
Must pass background examinations prior to training
Job Title: General Manager
Reports to: Owner
FLSA Status: Exempt
Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.
Duties and Responsibilities:
Directs and controls the daily operations to ensure the school is running per GSS standard operating procedures.
Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
Trains and oversees aquatics department to provide superior swim instruction to the students of GSS. Interacts with the Deck Supervisors and Lead Teachers on issues related to class scheduling, student progress, customer service and employee performance and training.
Provides sales and marketing training to all qualified sales staff.
Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.
Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.
Gains knowledge and experience in the POS and other software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
Initiates and oversees workplace employee activities (“Fun” Department) with the goal of achieving improved employee satisfaction.
Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the GSS facility. Trains all current staff on the GSS EAP.
Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
Schedules staff and manages payroll.
Fulfills other duties and responsibilities as assigned by the Employer.
Education/Experience: High school diploma or GED required. Bachelor’s degree in business administration, communications or equivalent is desired. Experience as youth sports instructor/coach, camp counselor or aquatics instructor/supervisor is preferred. Three to five years management experience is required.
Certificates and Licenses: Lifeguard, CPR/AED and First Aid certifications required. Or must be obtained upon hiring.
Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate. Lifting/moving objects up to 50lbs.
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.