Benefits:

Opportunity for advancement

Paid time off

Training & development

Employee discounts

Location: 11133 120th Ave NE, Kirkland, WA

Type: Full-time, Non-Exempt

Schedule: Full-time with flexibility across weekdays, weekends, and holidays to serve our members

Position Overview As General Manager, this is your club. You lead its culture, build the team that makes every guest feel welcome, and help people take the first step in their fitness journey. You make the decisions, own the results, and set the standard for what a Gold's Gym PNW club can be.

Core Values

Motivating: We inspire members and teammates to show up and push further than they thought they could.

Authentic: We're real with people, honest about what fits their goals, and never pushy.

Passionate: We love fitness, our clubs, and the community we build together.

Key Responsibilities Culture and Leadership

Set the standard for a Motivating, Authentic, and Passionate club culture and model it every day

Develop your co-leader as a true partner in running the club and a future General Manager

Run team meetings that share goals, promotions, and wins, and keep everyone informed and equipped

Recognize great work and celebrate team and member milestones

Membership Growth

Own the club's membership goals and build the plan to hit them each month

Lead by example on tours, guiding guests to the membership that fits their goals

Coach the team on lead follow-up, guest experience, and converting first visits into members

Drive retention so members stay engaged, upgrade, and keep coming back

Bring club promotions, events, and community partnerships to life

Team Development

Recruit, hire, and onboard a team that fits the culture

Train, coach, and hold the team accountable through observation, feedback, and leading by example

Build schedules that cover peak hours and stay within labor budget

Grow team members into the club's next leaders

Business Performance

Manage the club's revenue, labor, and expense goals and use the numbers to plan each week and month

Own your club's KPIs and present your results and plans to company leadership

Make sure every member interaction, in person, by phone, and by email, leaves them glad they're part of the gym

Keep the club clean, safe, and equipment-ready, and manage repairs and vendors

Ensure opening and closing procedures and company policies are followed

Qualifications

A leader who genuinely wants to help people better themselves through fitness.

2+ years managing a team of 10 or more, with a track record of developing people

3+ years in fitness, hospitality, restaurant, retail, or other service operations

Proven success hitting sales or revenue goals

Comfortable reading KPI and labor reports and turning them into action

Strong communicator, in writing and in person, and an even stronger listener

Comfortable with gym or POS software, email, and scheduling tools

Availability across weekdays, weekends, and holidays

High school diploma or equivalent required; bachelor's degree a plus

CPR/AED certification, which can be obtained after hire

Compensation and Benefits

$49,000 - $60,000 annually based on experience

Paid Time Off (PTO) after first 90 days of employment

Free membership at all Gold's Gym PNW clubs, including tanning and red-light therapy, plus a guest

Leadership development and room to grow within a multi-club organization

Work Environment You'll be on your feet for the entire shift and must be comfortable with that. You'll move through every area of the club, occasionally lifting, spotting, or demonstrating exercises. It's a busy gym: music, weights, and lots of people. Onsite only; relocation assistance is not provided.