General Manager

Green Sage Cafe

General Manager

Asheville, NC
Full Time
Paid
  • Responsibilities

    Overview

    Green Sage Cafe is looking for a General Manager. We are seeking a dependable, hardworking individual who is passionate about serving delicious, healthy meals to our customers and can help lead our staff in doing so. Shifts are between the hours of 7am-5pm so no late nights required. GMs can expect to work 45-50 hours per week with the majority of time actively working in the cafe with an emphasis on the BOH operations. GM's must be able to learn and execute the entire food and beverage menu in addition to management duties and be able to manage operations from both the FOH and BOH. This is a dynamic role for a dynamic person who can take responsibility for the cafe customers and staff and all its operations.

    Job Description

    The General Manager's primary role is the overall management and profitability of a Green Sage Cafe location and all its functions. The goal is to give customers the best experience possible from both the FOH and BOH and maintain the best possible standards for managing the facilities and staff while making the cafe profitable.

    Responsibilities

    Be trained and proficient in all FOH and BOH positions

    Be trained and proficient in the use of all management and software tools provided

    Ensure the cafe is open, prepared and ready for service daily

    Ensure daily cafe service is efficient, accurate and guest pleasing

    Ensure the cafe is cleaned, stocked, ready for the next shift and closed properly

    Raise revenue by providing great service and executing marketing directives

    Schedule staff and manage availability and time off within labor budgets

    Ordering and receiving product within purchasing budgets

    Manage cafe metrics-COGS, Labor, Service Speed, Health Score, Facilities Checks etc

    Facilities, equipment and company assets kept clean, protected and in good repair

    Assist with hiring new staff and oversee training of new and current staff as needed

    Perform scheduled employee performance reviews

    Handle store level employee issues per company HR procedures

    Management of staff to adhere to agreed upon company policies and procedures

    Provide direction and leadership to staff to stay on task

    Help to maintain the Green Sage culture and what we expect

    Give praise and rewards to employees when warranted

    Requirements

    Must be Manager Serve Safe Certified (or the ability to get Certification in a timely manner)

    Available all days of week as needed and reliable transportation within reasonable distance from the cafe

    Exhibit Leadership and Foster Teamwork

    Adept in using software programs such as Excel and Google and ability to learn new software programs for restaurant management

    Comfortable with POS systems, cash handling, daily sales reporting

    Ability to work on your feet for eight hours or more a day and able to lift 40 lbs

    Work in a fast paced cafe environment