General Manager

HHM Hotels

General Manager

Chicago, IL
Full Time
Paid
  • Responsibilities

    Opportunity: General Manager The Home2 Suites Chicago River North is seeking a dynamic, visionary General Manager to lead our team in the heart of the Magnificent Mile. As the General Manager, you will manage all hotel operations to maximize profits and achieve the highest level of guest satisfaction, successfully driving both commercial performance and brand hospitality standards. Your Growth Path Area General Manager - Regional Director of Operations – Vice President of Operations Responsibilities: Your Focus Leadership Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. Set clear expectations and provide the guidance necessary to achieve exceptional performance. Guest Experience Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. Continuously seek opportunities to enhance guest interactions and exceed expectations. Financial Performance Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. Monitor financial performance through regular analysis and implement corrective actions as needed. Operational Excellence Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. Implement best practices to uphold quality and safety standards. Employee Development Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization. Qualifications: Your Background and Skills Associate or Bachelor’s Degree in Business, Hospitality or a related field. Previous hotel management experience required. Compensation: $135,000 - $145,000

    • Your FocusLeadership • Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. • Set clear expectations and provide the guidance necessary to achieve exceptional performance.Guest Experience • Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. • Continuously seek opportunities to enhance guest interactions and exceed expectations.Financial Performance • Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. • Monitor financial performance through regular analysis and implement corrective actions as needed.Operational Excellence • Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. • Implement best practices to uphold quality and safety standards.Employee Development • Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

  • Compensation
    $135,000-$145,000 per year