At Hotel Lucine, the General Manager must authentically embody and live the story of the property and Galveston. He or she needs to connect with the community, be part of the inspiration for people to travel, support the extensive programming, and sell the hotel’s overall experience to individuals and groups. This is a people-first role, and success can only come through recruiting, training, and communicating with the team of managers and line-level employees so that they know the personality of the property they work in. No two days should be the same. There are no set days off, regular hours, or limitations to creating successful outcomes for all the people on the property. There are opportunities to leverage your personality to enhance the way people feel, opportunities to weave your vision into the guest experience, and support to develop yourself in an ecosystem of amazingly unique people, caring ownership, and great vision for what can be accomplished. Come ready to learn and be humble, yet stand in front of problems, challenges, and, most certainly, opportunities, and have the autonomy and ability to address them with your team. Compensation: $105,000 Annually, plus bonus and benefits Responsibilities: • Develop and maintain the annual Business Plan, which includes an Operating Budget, Staffing Plan, and Marketing Plan. • Ensure the high-quality care, well-being, and overall recognition of our guests. Ensuring that each guest's experience exceeds their expectations. Interfacing with guests on a daily basis and resolving any concerns that may arise. • Directly supervise all managers to ensure proper completion of all duties while adhering to specific property and Lark policies, procedures, and applicable laws. • Responsible for the direct supervision of the above departmental employees while working in conjunction with Lark to ensure resolution to any and all employee-related challenges or concerns across department lines while adhering to the property and Lark’s policies. • Hiring, training, reviewing, and disciplining departmental personnel up to and including termination of non-management personnel. Ensure all employee paperwork is filled out and communicated appropriately. • Work in conjunction with the Revenue Department to develop, implement, monitor, and control sales rate strategies. • Control departmental operating expenses through good practice, awareness, and controls. • Participate and hold a weekly managers/department-head meeting. • Communicate consistently with department heads, the Regional Operations Manager, and Lark’s central office on the status of operations and guest concerns. Qualifications: • Excellent written and verbal communication skills, conveying information and ideas clearly • Must be able to work with and understand financial information. • Strong analytical skills. • Must enjoy and be able to meet the public with poise. • Ability to remain calm, courteous, and professional with demanding guests and in difficult situations. • Must be able to show initiative in job performance, including the anticipation of what needs to be done before it becomes necessary. • Ability to work a varied schedule that is dictated by our guest demand and may include evenings, weekends, and holidays. • 7 plus years of experience in the hotel division with increasing responsibilities. • 3 plus years leading Food and Beverage operations Compensation: $105,000 Annually

• Develop and maintain the annual Business Plan, which includes an Operating Budget, Staffing Plan, and Marketing Plan. • Ensure the high-quality care, well-being, and overall recognition of our guests. Ensuring that each guest's experience exceeds their expectations. Interfacing with guests on a daily basis and resolving any concerns that may arise. • Directly supervise all managers to ensure proper completion of all duties while adhering to specific property and Lark policies, procedures, and applicable laws. • Responsible for the direct supervision of the above departmental employees while working in conjunction with Lark to ensure resolution to any and all employee-related challenges or concerns across department lines while adhering to the property and Lark’s policies. • Hiring, training, reviewing, and disciplining departmental personnel up to and including termination of non-management personnel. Ensure all employee paperwork is filled out and communicated appropriately. • Work in conjunction with the Revenue Department to develop, implement, monitor, and control sales rate strategies. • Control departmental operating expenses through good practice, awareness, and controls. • Participate and hold a weekly managers/department-head meeting. • Communicate consistently with department heads, the Regional Operations Manager, and Lark’s central office on the status of operations and guest concerns.