This is a rare opportunity for an accomplished leader to take the helm of a premier high-end residential landscape firm in Florida. The General Manager role offers the chance to step into an executive position with full operational authority, direct access to high-net-worth clients, and a clear path to professional advancement. With competitive compensation, autonomy, and the ability to shape the future of a prestigious design/build and estate management firm, this role is ideal for someone ready to make a lasting impact while enjoying the rewards of leadership in a thriving, design-driven environment.

Key Responsibilities

Operational Leadership & Strategy

• Oversee daily operations across landscape construction and estate maintenance, ensuring quality, efficiency, and client satisfaction.
• Implement process improvements and strategic initiatives to increase profitability and operational consistency.
• Monitor and manage budgets, KPIs, and cost controls to drive financial performance.
• Embrace a “Completed Staff Work” culture—delivering decision-ready, thoroughly vetted initiatives to ownership.
  

Client Relationship Management

• Transition and manage relationships with high-net-worth clients, maintaining a proactive, solution-oriented approach.
• Ensure outstanding service delivery and maintain the firm’s reputation for excellence.
• Anticipate client needs, resolve issues swiftly, and develop long-term trust and loyalty.
  

Team Development & Leadership

• Lead, mentor, and build a high-performing team committed to service excellence and accountability.
• Foster a collaborative and performance-driven culture that supports employee development and retention.
• Work closely with senior leadership to set standards, reinforce company values, and scale operations.
  

Growth & Financial Oversight

• Identify and capitalize on new revenue opportunities and service innovations.
• Balance the business portfolio between recurring maintenance and high-end design/build projects.
• Oversee financial reporting, P&L management, and EBITDA growth strategies.
  

Ideal Candidate Profile

• 7+ years of experience in landscape operations, general management, or business leadership, ideally in the luxury residential market.
• Proven track record of managing ultra-high-net-worth clients with discretion and professionalism.
• Strong leadership, communication, and team-building skills.
• Financial acumen with experience overseeing budgets, forecasting, and profitability metrics.
• Strategic thinker with hands-on execution ability and an adaptable, growth-minded approach.