Position: General Manager (Full-Time) Pay: Competitive salary plus performance bonuses Locations: Novi, Brighton, Milford, Commerce, MI
About Us
Jersey Mike’s is committed to serving the best subs on the planet while fostering a culture of teamwork, leadership, and exceptional customer experiences. As a General Manager, you’ll be the driving force behind your store’s success, leading the team to deliver outstanding service and operational excellence.
What You’ll Do
As a General Manager, you will:
Oversee all aspects of store operations, including staffing, training, scheduling, inventory, and financial performance
Lead, mentor, and develop a high-performing team including assistant managers and shift leaders
Ensure compliance with all health, safety, and quality standards
Drive sales growth and operational efficiency
Handle customer service issues with professionalism and care
Manage budgeting, labor costs, and ordering
Represent the store as a leader in the community
Training & Development
Please note that becoming a fully independent General Manager at Jersey Mike’s involves a comprehensive training process lasting 8 to 16 weeks, including:
Learning every position in the store and managing during busy periods
Training on back-of-house duties such as inventory, scheduling, and other managerial tasks
Participating in Jersey Mike’s 3-phase management training program
Completing an intensive week-long training in New Jersey as the final phase
This phased approach ensures you are fully prepared and confident before running your store independently
Qualifications
Proven leadership and management experience in a fast-paced retail or food service environment preferred
Strong organizational, communication, and problem-solving skills
Ability to lead a team, manage multiple priorities, and drive results
Reliable transportation and flexible availability, including nights and weekends
Commitment to Jersey Mike’s values of quality, service, and teamwork
Benefits & Perks
Competitive salary plus performance-based bonuses
Paid management training, including travel to New Jersey
Health, dental, and vision insurance
Paid time off and holiday pay
Opportunities for career growth within a fast-expanding brand
Employee discounts and free subs during shifts
Locations Hiring
Novi
Brighton
Milford
Commerce
Ready to Lead at the Next Level?
If you’re a motivated, results-driven leader who values training and development as much as results, we want to hear from you. Apply today to become a General Manager at Jersey Mike’s and take your career to new heights!