General Manager

Jersey Mike's

General Manager

Brighton, MI
Full Time
Paid
  • Responsibilities

    Position: General Manager (Full-Time) Pay: Competitive salary plus performance bonuses Locations: Novi, Brighton, Milford, Commerce, MI

    About Us

    Jersey Mike’s is committed to serving the best subs on the planet while fostering a culture of teamwork, leadership, and exceptional customer experiences. As a General Manager, you’ll be the driving force behind your store’s success, leading the team to deliver outstanding service and operational excellence.

    What You’ll Do

    As a General Manager, you will:

    Oversee all aspects of store operations, including staffing, training, scheduling, inventory, and financial performance

    Lead, mentor, and develop a high-performing team including assistant managers and shift leaders

    Ensure compliance with all health, safety, and quality standards

    Drive sales growth and operational efficiency

    Handle customer service issues with professionalism and care

    Manage budgeting, labor costs, and ordering

    Represent the store as a leader in the community

    Training & Development

    Please note that becoming a fully independent General Manager at Jersey Mike’s involves a comprehensive training process lasting 8 to 16 weeks, including:

    Learning every position in the store and managing during busy periods

    Training on back-of-house duties such as inventory, scheduling, and other managerial tasks

    Participating in Jersey Mike’s 3-phase management training program

    Completing an intensive week-long training in New Jersey as the final phase

    This phased approach ensures you are fully prepared and confident before running your store independently

    Qualifications

    Proven leadership and management experience in a fast-paced retail or food service environment preferred

    Strong organizational, communication, and problem-solving skills

    Ability to lead a team, manage multiple priorities, and drive results

    Reliable transportation and flexible availability, including nights and weekends

    Commitment to Jersey Mike’s values of quality, service, and teamwork

    Benefits & Perks

    Competitive salary plus performance-based bonuses

    Paid management training, including travel to New Jersey

    Health, dental, and vision insurance

    Paid time off and holiday pay

    Opportunities for career growth within a fast-expanding brand

    Employee discounts and free subs during shifts

    Locations Hiring

    Novi

    Brighton

    Milford

    Commerce

    Ready to Lead at the Next Level?

    If you’re a motivated, results-driven leader who values training and development as much as results, we want to hear from you. Apply today to become a General Manager at Jersey Mike’s and take your career to new heights!