Benefits:

401(k)

Bonus based on performance

Dental insurance

Health insurance

Competitive salary

Profit sharing

Training & development

KidStrong General Manager - Cedar Rapids

Kidstrong is coming to Cedar Rapids! We are looking for an engaging, high-energy General Manager to drive pre-sale efforts and community outreach during the new store opening process and once the location is open, foster a culture of learning and development for the coaches and the families that attend the center. This person must have the ability to multi-task, manage client and staff concerns and be a self-starter. KidStrong General Managers are the leaders of the center - focused on driving business to the center, building the culture, developing and training the coaching team while focusing on delivering an exceptional experience for kids and families.

The General manager will supervise the Assistant General Manager, Lead Coach, and coaches and work closely with the Area Developer, KidStrong network and Headquarters.

RESPONSIBILITIES

CENTER OPERATIONS

Understand the center’s KPIs and financials to make informed and responsible business decisions

Build and maintain relationships with families and provide exceptional customer service

Oversee center-level initiatives i.e. training, brand consistency, etc.

Daily, Weekly, and Monthly cleaning and maintenance of the center - Ability to delegate center tasks

Typical schedule includes 4 weekday and 1 weekend shifts based on needs of the center

Set and communicate coach schedules

SALES

Maintain flawless lead management by conducting call drives to new and existing leads

Responsible for sales as well as delegating responsibilities to the center staff team, i.e. call drives, trial conversion, and event booking

Schedule, promote, and sell KidStrong events, such as camps and parties, to maximize center profitability

Source and attend local events to increase brand awareness, drive incremental leads and memberships

LEADERSHIP

Foster a coaching culture

Continuously assess and document Coaches based on the KidStrong Coach DNA profile and class quality

Recruit, screen, interview, onboard, manage, train, and evaluate coaching candidates

Ensure candidates complete all paperwork to comply with company policy and law

Lead coaching candidates through the training process and required evaluations

Manage and support the ongoing professional development of staff through LearnUpon

Lead Center level staff meetings focused on culture, development, product, and performance

Attend weekly leadership meetings

COACHING

Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development

Create positive interactions with students and families before, during, and after class

Understand the “why” behind the KidStrong curriculum and be able to clearly and concisely communicate it

Use the KS Coaches App to record and provide data (attendance, awards, etc.).

Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight

Approximately 3-5 coaching hours per week

SKILLS/QUALIFICATIONS

An athletic and/or coaching background with experience working with or coaching kids - a passion for working with children is non-negotiable!

Achieve Coach Certification through the HQ Training and Certification team

Complete required training through LearnUpon

Comfortable speaking to parents/guardians regarding a variety of topics

Prior experience as a pediatric OT/PT is a plus, but not required

Previous experience in management is required

Previous experience with Slack, Google, LearnUpon, CareerPlug, Gusto is preferred

Intermediate knowledge of physiology, exercise techniques, and body mechanics

CPR certified

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.