General Manager

Love Art Sushi Boston LLC

General Manager

Boston, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Free food & snacks

    Paid time off

    Training & development

    General Manager – Love Art Sushi Location: Boston, MA Company: Love Art Sushi Compensation: $65,000 - 80,000 annually (based on experience) + performance-based bonuses Employment Type: Full-Time

    About Us Love Art Sushi is a fast-growing, fast-casual restaurant brand focused on high-quality, customizable sushi and poke offerings. We pride ourselves on speed, consistency, and delivering a great guest experience in a high-volume environment. We are looking for a General Manager who can take full ownership of store operations, build a strong team, and drive both performance and culture.

    Role Overview The General Manager (GM) is responsible for the overall performance of the restaurant, including operations, staffing, financial results, and customer experience. This is a hands-on leadership role that requires both on-the-floor execution and high-level accountability of the business. You will be responsible for ensuring the store runs smoothly at all times — including staffing, call-outs, and operational challenges — while building a team that consistently delivers results.

    Key Responsibilities Operations & Store Performance

    Manage daily restaurant operations, including opening, closing, and peak service execution

    Ensure fast, accurate, and high-quality food production and service

    Maintain cleanliness, organization, and operational standards across all areas

    Troubleshoot and resolve issues with POS, delivery platforms, equipment, and vendors

    Staffing, Scheduling & Coverage

    Build and manage schedules aligned with sales and labor targets

    Own staffing coverage, including resolving call-outs, no-shows, and last-minute gaps

    Hire, onboard, and retain strong team members

    Manage labor efficiency and staffing levels in real time

    Leadership & Team Development

    Lead, coach, and develop your team

    Hold staff accountable for performance, attendance, and standards

    Deliver feedback, conduct performance conversations, and manage disciplinary actions

    Build a strong, positive, and professional team culture

    Financial Performance

    Own the store performance through labor, food cost, and controllable expenses

    Manage store-level P&L performance

    Manage labor costs, food costs, and controllable expenses

    Monitor sales trends and implement strategies to drive revenue

    Reduce waste and improve operational efficiency

    Customer Experience

    Ensure a consistent, high-quality guest experience

    Address customer concerns and resolve issues professionally

    Set the tone for hospitality and service standards

    Food Safety & Compliance

    Enforce all food safety, sanitation, and health standards

    Ensure compliance with local and state regulations

    Maintain logs, audits, and operational checklists

    Qualifications

    2–5+ years of restaurant management experience (GM or AGM preferred)

    Experience in fast-casual or high-volume environments strongly preferred

    Strong leadership and team-building skills

    Ability to manage both operations and financial performance

    Comfortable making decisions and solving problems in real time

    Strong organizational and communication skills

    ServSafe certification (or willingness to obtain)

    What We Offer

    Performance-based bonus opportunities

    PTO and growth opportunities within a growing brand

    Free meals and employee discounts

    A leadership role with real ownership and impact